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INFINITI Of Melbourne
Melbourne, FL
727 Reviews
We appreciate you taking the time today to visit INFINITI of Melbourne. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. When you find the vehicle you want to purchase, you may complete the purchase online and have the vehicle delivered, or simply pick up your new vehicle at INFINITI of Melbourne.
Your complete satisfaction is our goal at INFINITI of Melbourne. We sell world-class automobiles and provide world-class service. We understand that you're seeking accurate information, and it is our pledge to deliver.
INFINITI of Melbourne is part of The Kelly Automotive Group, serving drivers for over 50 years. We stand behind our vehicles and are the dealer you can count on. If you're in the market for a new INFINITI, you've come to the right dealership. Luxury and performance are yours at INFINITI of Melbourne.
If you're looking for a quality pre-owned vehicle, look no further. You can always buy with confidence because almost every used vehicle we sell comes with an exclusive risk-free promise. We want you to love your vehicle, and give you 3 days to make sure it's the perfect car for you. Return it within 3 days for a full refund, or within 30 days in exchange for a different vehicle. That's the risk-free promise and is exclusive to INFINITI of Melbourne and Kelly Automotive Group.
Browse our inventory, and let us know if you have any questions. Our staff is happy to answer any and all inquiries in a timely fashion. Thank you again for choosing INFINITI of Melbourne.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 727 reviews
October 23, 2024
Perfect customer service! Especially Martin was very professional! I will definitely come back for other services Especially Martin was very professional! I will definitely come back for other services More
by YU.SHUBINA
Verified Customer
October 23, 2024
Easy to schedule with little delay. Car was washed well and staff was very professional. Car was washed well and staff was very professional. More
by KTRACY321
Employees Worked With
October 23, 2024
Adam was great. Everything was complete the way I wanted. We will definitely be back. Everything was complete the way I wanted. We will definitely be back. More
by KESHA.BLACK
Employees Worked With
October 20, 2024
My most recent experiences with Infiniti of Melbourne (getting my Q50 serviced) have been very pleasant. I really like the service department. They are efficient, competent and easy to work with. Of cour (getting my Q50 serviced) have been very pleasant. I really like the service department. They are efficient, competent and easy to work with. Of course, the free car washes are nice as well! More
by EHILLER714
Employees Worked With
Adam Castle, Martin Hausen
October 19, 2024
From the moment I step out of my car, everyone is helpful. The waiting area is not as elaborate as other dealers but the coffee selection is great, snacks are plentiful and communication is great. Ma helpful. The waiting area is not as elaborate as other dealers but the coffee selection is great, snacks are plentiful and communication is great. Martin is my service advisor. The status report was included and explained. He attached a copy of my service contract to make it easier for me. More
by LINDA.OWIESNY
Employees Worked With
Martin Hansen
October 18, 2024
Adam was friendly and very helpful. He answered all my questions and ensured that my vehicle was receiving top notch care. The service department is an asset to your company. He answered all my questions and ensured that my vehicle was receiving top notch care. The service department is an asset to your company. More
by Yahuda294
Employees Worked With
October 17, 2024
I brought my car in for a check engine light and an oil change, and the service department convinced me into getting new brake pads and brake service and a tire rotation. They gave me a 4 page list of thin change, and the service department convinced me into getting new brake pads and brake service and a tire rotation. They gave me a 4 page list of things to fix, And stressed the importance of doing it all for safety, knowing I had children. I skipped half of the services and still ended up spending close to $3000. They didn’t even address my concerns about the check engine light that had been going on and off for over a month. The brakes and a tire rotation were not even on my list of concerns, and my check engine light is still on. I tried to reach the service department multiple times on the phone, left a message, they never called me back. The service rep was extremely rude to me on the phone. Although the service manager tried to call me and resolve the problem, we don’t trust the dealership and will not be returning with our business. The dealership is dirty and not a luxury experience. For a luxury dealership, they do not even offer loaner cars until you complain and ask. I am very just disappointed and will not be buying an infinity again nor will I be using the dealership for service. Please do not contact me, as I have wasted enough time and money on this already. More
by LZMCKINNEY
October 17, 2024
Drew was very helpful and respectful. Answered all my questions. Made my shopping experience stress-free. Answered all my questions. Made my shopping experience stress-free. More
by karansukmangal
October 16, 2024
I called the morning prior to my appointment and did not get a phone call back. I did leave a message that I wanted to speak to someone prior to my appointment the next morning. I was told that my car w get a phone call back. I did leave a message that I wanted to speak to someone prior to my appointment the next morning. I was told that my car would be vacuumed and washed when it was done. Granted, the power did go out, but my car was returned a minimal of 15 minutes post the power being back on. They did wash the exterior of the car, but the car was not vacuumed out. Customer service rep by the name of Adam was great and I was impressed with him. I would come back. More
by SUZANNE.L.FLANNERY
Employees Worked With
Adam… he worked inside at the desk and took my key and talk to me
October 15, 2024
Got helped and satisfied, Fast service and make it easy with car drop off, thank you with car drop off, thank you More
by Hinda
Employees Worked With
