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INFINITI Of Melbourne

Melbourne, FL

4.8
727 Reviews
We appreciate you taking the time today to visit INFINITI of Melbourne. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. When you find the vehicle you want to purchase, you may complete the purchase online and have the vehicle delivered, or simply pick up your new vehicle at INFINITI of Melbourne. Your complete satisfaction is our goal at INFINITI of Melbourne. We sell world-class automobiles and provide world-class service. We understand that you're seeking accurate information, and it is our pledge to deliver. INFINITI of Melbourne is part of The Kelly Automotive Group, serving drivers for over 50 years. We stand behind our vehicles and are the dealer you can count on. If you're in the market for a new INFINITI, you've come to the right dealership. Luxury and performance are yours at INFINITI of Melbourne. If you're looking for a quality pre-owned vehicle, look no further. You can always buy with confidence because almost every used vehicle we sell comes with an exclusive risk-free promise. We want you to love your vehicle, and give you 3 days to make sure it's the perfect car for you. Return it within 3 days for a full refund, or within 30 days in exchange for a different vehicle. That's the risk-free promise and is exclusive to INFINITI of Melbourne and Kelly Automotive Group. Browse our inventory, and let us know if you have any questions. Our staff is happy to answer any and all inquiries in a timely fashion. Thank you again for choosing INFINITI of Melbourne.
Contact Dealership

100 N Harbor City Blvd

Melbourne, FL

32935

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Showing 727 reviews

September 08, 2024

Martin was awesome. he went above and beyond to help me out with pairing my phone and he was professional and caring. More

by JRASCATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Sep 08, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 08, 2024

My Q60 was always serviced at the dealership and at the last appointment we took it for service since we felt that it was due. There was no reminder on the dash board neither was there a sticker placed on More

by muj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
Sep 09, 2024 -

INFINITI Of Melbourne responded

MUJ, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanzi, Service Director, Infiniti of Melbourne.

September 08, 2024

We are always pleased with the repairs at Infiniti. Martian Hausen gives excellent customer service!! More

by MSIBAROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Hausen
Sep 09, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 07, 2024

I will give a TRUE REVIEW. We took the vehicle in for an oil change and to have a tire looked at that had a leak and then the snake oil Sales person added on ridiculous additio More

by EGGMELTS
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Martin
Sep 07, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 07, 2024

Service Advisor Martin was outstanding, and Drew, my Tech, was exemplary as well! Very good experience. More

by Gatorballdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin and Drew were great
Sep 07, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 07, 2024

Adam Castle was the first person that greeted me when I walked into the dealership for service. I had an appointment and he greeted me and he was so professional, courteous, and informative. He was truly t More

by CRAYOLADEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 05, 2024

Adam Castle is possibly the most polite and respectful individual I have ever met at a car place. I brought my QX60 in because lights for low tire pressure were on the dash, and the car was a mess from re More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
Sep 05, 2024 -

INFINITI Of Melbourne responded

Maggie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 04, 2024

Service department was extremely efficient. They kept me up-to-date on the process sent me a list of items that needed attention and gave me the opportunity to select the ones that I felt were More

by DENNIS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Hausen
Sep 04, 2024 -

INFINITI Of Melbourne responded

Dennis, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 04, 2024

Extremely efficient and knowledgeable! Answered all my questions and addressed all of my concerns. Terrific service More

by GENEB0044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and Eric
Sep 05, 2024 -

INFINITI Of Melbourne responded

Gene, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 04, 2024

Saw vehicle advertised on auto trader, apparently price shown was somehow short by 3 more thousand dollars. not a good look More

by NOT4UTRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Saraceno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
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