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INFINITI Of Melbourne

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
727 Reviews
We appreciate you taking the time today to visit INFINITI of Melbourne. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. When you find the vehicle you want to purchase, you may complete the purchase online and have the vehicle delivered, or simply pick up your new vehicle at INFINITI of Melbourne. Your complete satisfaction is our goal at INFINITI of Melbourne. We sell world-class automobiles and provide world-class service. We understand that you're seeking accurate information, and it is our pledge to deliver. INFINITI of Melbourne is part of The Kelly Automotive Group, serving drivers for over 50 years. We stand behind our vehicles and are the dealer you can count on. If you're in the market for a new INFINITI, you've come to the right dealership. Luxury and performance are yours at INFINITI of Melbourne. If you're looking for a quality pre-owned vehicle, look no further. You can always buy with confidence because almost every used vehicle we sell comes with an exclusive risk-free promise. We want you to love your vehicle, and give you 3 days to make sure it's the perfect car for you. Return it within 3 days for a full refund, or within 30 days in exchange for a different vehicle. That's the risk-free promise and is exclusive to INFINITI of Melbourne and Kelly Automotive Group. Browse our inventory, and let us know if you have any questions. Our staff is happy to answer any and all inquiries in a timely fashion. Thank you again for choosing INFINITI of Melbourne.
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100 N Harbor City Blvd

Melbourne, FL

32935

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Showing 727 reviews

September 17, 2024

Never was the time to discuss price, financing was always a option but cash was my preferred method. It came down to either finance @ the advertised price or pay $3000 more than advertised. Getting the vehic More

by NOT4UTRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Palanzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben,Noah
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Sep 17, 2024 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, (561) 329-9125, so that I can address your concerns. Sincerely yours, Greg Roberts, General Manager, Infiniti of Melbourne.

September 15, 2024

I was in a hurry on a Saturday morning and Adam and the technician got my vehicle in and out very quickly. I greatly appreciate it! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 15, 2024 -

INFINITI Of Melbourne responded

Jeff, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 15, 2024

After purchasing our car with the good faith promise by the dealer to fix the broken lever to lower the rear seats for cargo space, we have yet to get it done after the dealer picking up my car last Thursd More

by demilus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Castle
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Sep 16, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 15, 2024

Great customer service. Good communication. Shuttle service is convenient. Also nice waiting area and ability to use the office space. More

by MJSTRING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Worked wifh Adam
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Sep 15, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 13, 2024

I always bring my Q50 to Infiniti of Melbourne because of their first class service More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

INFINITI Of Melbourne responded

James, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 13, 2024

Top tier service as always at infinti of Melbourne, I will return for my next service More

by Mali1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
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Sep 13, 2024 -

INFINITI Of Melbourne responded

Mali, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 12, 2024

Martin is always professional and kind! Service time was completed in a timely manner. Great Job! More

by LOTSOFBAGZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
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Sep 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 11, 2024

Was a quick and easy process. Courteous and informative staff that were easy to work with. More

by RJGUERRIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

INFINITI Of Melbourne responded

RJ, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 11, 2024

Very professional and respectful people, love complements like water,coffee.super friendly 🤩 and the car wash loved. Thanks More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

INFINITI Of Melbourne responded

Maria, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 08, 2024

I’ve never felt more welcome and taken care of as during my semiannual visit to Infinity of Melbourne. As an engineer by trade I had many questions that were graciously and pleasantly answered by your servi More

by BURL1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Sep 08, 2024 -

INFINITI Of Melbourne responded

Burl, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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