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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
84 Reviews

84 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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August 16, 2021

Clean environment friendly people Vehicle was finished on time Flawless work vehicle was washed cleaned very satisfied More

by Raul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Knowledgeable friendly people
August 05, 2021

The best service very time. Most helpful and friendly The best service very time. Most helpful and friendly employees. Love going in and seeing all the service staff. Thank you Brian for all you More

by charlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
July 13, 2021

This is the best Infiniti Service center in Southern California. The service reps are great and always extend great service and care for the customer. More

by Al-Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Ramirez
April 11, 2021

I live in Los Angeles but drive to 1000 Oaks for their customer service. Customer since 2012. Looking forward to many years ahead. Than you. More

by KPEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alba
January 22, 2021

Infiniti of Thousand Oaks, has the best Infiniti service in all of la county and Ventura Country. It’s a class organization with some of the friendliest staff More

by YSEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petty Ramirez
December 17, 2020

Thousand Oaks infinity is the best! The service department is very friendly, quick and very professional! I wish all car service departments were like this one. More

by goheidio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Rameriz
December 16, 2020

Infiniti of Thousand Oaks, has the best Infiniti service in all of Ventura Country. It’s a class organization with some of the friendliest staff I’ve encountered. More

by adjinc33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alba
October 15, 2020

The Service I usually receive from them has always been excellent. They always make sure that I leave satisfied with the Work they have performed. More

by Best Infiniti Dealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot Name of Rep.
June 17, 2020

Infiniti Famly Nice bunch. They really do care about the owners and their cars. This is my third car from this dealership. No reason to go anywhere else. More

by martin_mcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All Ramirez
February 16, 2017

Dealership in Free Fall!! I went to service and went to pay my bill. I got my brand new car from this dealer. The cashier was not precisely the most attentive person in the a More

by Infinity123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany, Sandy
Feb 23, 2017 -

INFINITI OF THOUSAND OAKS responded

We apologize for your experience. The mistake was a clerical error, which we fixed as soon as it was identified through an immediate credit to your credit card. The 3-5 day wait is due to procedures with MasterCard, otherwise we would have credited you immediately. We again are sorry for this inconvenience. Update 2/22/17: You should have received your credit by now. If you have any further unresolved issues, please contact the service manage, Nicole at her direct line 805-230-8275.

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