INFINITI OF THOUSAND OAKS - Service Center

I say this every time I go, but I feel like a five star client at a Rolls-Royce dealership. The way Alba treats her customers is probably second to none. I don’t feel any dealership pressures, but instead, client at a Rolls-Royce dealership. The way Alba treats her customers is probably second to none. I don’t feel any dealership pressures, but instead, a comfort like I’m truly being taken care of. More

Patti & Julio are always on point and this time they went beyond 5 Star service and took care of my major service issue while providing me with a courtesy vehicle and delivering the car weeks before promised beyond 5 Star service and took care of my major service issue while providing me with a courtesy vehicle and delivering the car weeks before promised More

Great, great, great, and no issues and he was very personable. No complaints Loved it personable. No complaints Loved it More

Warm personable people. Warm personable people. They try their best to accommodate your circumstances. Warm personable people. They try their best to accommodate your circum Warm personable people. They try their best to accommodate your circumstances. Warm personable people. They try their best to accommodate your circumstances with care. More

Good and fast service Accommodate my wife and I in going to a restaurant for breakfast. Provided transportation. to a restaurant for breakfast. Provided transportation. More

We needed to have a key programmed. They did that and corrected an issue with the back struts that we did now realize we had - for free! The app allows you to check progress, but we di They did that and corrected an issue with the back struts that we did now realize we had - for free! The app allows you to check progress, but we didn’t need to use it, as they called us as soon as the car was done. Very friendly throughout the process. This is why you buy an Infiniti! More

Amazing, very polite and warmly received. Courtesy and hospitality was excellent and I was given great advice on my truck maintenance . Courtesy and hospitality was excellent and I was given great advice on my truck maintenance . More

Always treated like family at the Thousand Oaks Infiniti dealership. They never upsell and make sure to explain things clearly. dealership. They never upsell and make sure to explain things clearly. More

Good service a longer wait The service was good but the wait time was long since i had to come back the next day wait time was long since i had to come back the next day More