INFINITI OF THOUSAND OAKS - Service Center

My G 37 has been serviced at the Infiniti thousand Oaks dealer since I bought the car in 2007. At that time, Julio Ramirez was my service/maintenance person go to. He was so helpful, knowledgeable, person dealer since I bought the car in 2007. At that time, Julio Ramirez was my service/maintenance person go to. He was so helpful, knowledgeable, personable and deservedly now the service manager! He knows my car inside and out, more than I do. The others are great too. Each person who has assisted me from the receptionist, service and driver is knowledgeable and professional. Appreciated Raul’s friendly service by taking me and bringing me back while car was being serviced. I learned more efficient driving routes! Can’t say enough wonderful things about Infiniti Thousand Oaks. They all strive for the highest and best customer service. More

Always courteous, knowledgeable and on time. I tend to stay with one service advisor and Alba is always attentive,courteous and always helpful. Always a good experience. stay with one service advisor and Alba is always attentive,courteous and always helpful. Always a good experience. More

FAST SERVICE WITH BIG SMILE EXPLAIN THE SERVICE I AM GOING TO MY SUV WITH THE RIGHT PRICE GOING TO MY SUV WITH THE RIGHT PRICE More

Virginia was very courteous and provided timely services. She was very thorough in explaining the service details. She was very thorough in explaining the service details. More

Great dealership , always gives great advice on what needs to be fixed on my car , but I wish they could fix the continues screaming of my brakes on my FX 35 when it's cold or hot when you pull out or needs to be fixed on my car , but I wish they could fix the continues screaming of my brakes on my FX 35 when it's cold or hot when you pull out or back up, it's very embarrassing!!! More

No comment No comment No comment so on so on and so on etc etc etc etc More

This dealership is amazing. They are always on top of greeting the customer in a friendly manner - never any pressure. I always feel they listen and really care about me as a person as well as any servic greeting the customer in a friendly manner - never any pressure. I always feel they listen and really care about me as a person as well as any service issues I may have. More

Clean environment friendly people Vehicle was finished on time Flawless work vehicle was washed cleaned very satisfied on time Flawless work vehicle was washed cleaned very satisfied More

The best service very time. Most helpful and friendly The best service very time. Most helpful and friendly employees. Love going in and seeing all the service staff. Thank you Brian for all you The best service very time. Most helpful and friendly employees. Love going in and seeing all the service staff. Thank you Brian for all you help. More

This is the best Infiniti Service center in Southern California. The service reps are great and always extend great service and care for the customer. California. The service reps are great and always extend great service and care for the customer. More