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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.7
69 Reviews

69 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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April 02, 2025

We service both our Infinitis at this location, and are always extremely satisfied with the service. Efficient and thorough. The service advisors are always super friendly and helpful. Shout out to Alba, I More

by Adreezelaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, Ignacio, Patty, Alba
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 02, 2025

Fabian was great, very attentive and greeted me right away when I arrived and he explained everything at check out More

by phattee23
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2025

Amazing dealership, Alba Ramierz is fantastic. She provides excellent service always helpful and goes above and beyond. More

by erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

We're happy to hear you had such a positive experience with our team! We hope you have a great day!

March 28, 2025

Perfect My time at the dealership was fine. The staff is always very pleasant and helpful. More

by KMCOWAN
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you so much for your high rating!

March 28, 2025

The service was excellent as was the car wash. However, we had an incident with the advertised oil change price. We were sent a card which didn’t indicate it was a coupon. We had to go home to ret More

by hals0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2025

The woman who took care of me…. Patti…was a real pleasure to work with. She was very helpful. More

by rebspieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
Mar 28, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2025

Fabian greeted me promptly and listened to my needs. He was able to resolve my issue and kept me updated on the status of my vehicle. Great team members from check in through out. More

by Tarango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Mar 28, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2025

Excellent service. Alba explains all of the required service in detail and lets you know of any upcoming issues. More

by Ammg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba
Mar 28, 2025 -

INFINITI OF THOUSAND OAKS responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to see you again soon!

September 27, 2024

Excellent care, service and work done right in a timely fashion. I Would definitely recommend. More

by johnmattjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Oct 10, 2024 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 18, 2023

The service department team is a well oiled machine and the work exemplary. Thousand Oaks Infiniti takes care of you in your time if need. More

by wellswho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
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