INFINITI OF THOUSAND OAKS - Service Center

Patty was amazing. We interrupted her lunch break and yet, w/kindness and a smile she helped me not only w/what I came in for but all of the services I had neglected. I We interrupted her lunch break and yet, w/kindness and a smile she helped me not only w/what I came in for but all of the services I had neglected. I was very happy w/the service. Highly recommend. More

Alba was an incredible representative. She communicated multiple times a day with empathy and clear messaging. This project was very difficult, but the service dept figured everything ou She communicated multiple times a day with empathy and clear messaging. This project was very difficult, but the service dept figured everything out! More

Worst experience. Didn’t replace air bag properly and damaged dash then blocked our calls Didn’t replace air bag properly and damaged dash then blocked our calls More

One of the best dealership, I have to visit for service, questions on the car I own. questions on the car I own. More

Fabian was very professional and accommodating. The service was excellent and my Infinity was repaired in the timeframe that they told me. He answered my questions and I feel very comfortable wit The service was excellent and my Infinity was repaired in the timeframe that they told me. He answered my questions and I feel very comfortable with the service they have provided me. I would recommend this dealer for future Infinity repairs. More

Patty is excellent in service and goes above and beyond. She is a constant professional and does very good. Follow up work. She is a constant professional and does very good. Follow up work. More

Excellent I don't why I have to add 14 more words when I've already said that the service was Excellent I've already said that the service was Excellent More

Alba Ramirez help me very well very good. Customer service was working on a light that turned on my dash that was a battery light. She went ahead and immediately helped me out to make sure ev Customer service was working on a light that turned on my dash that was a battery light. She went ahead and immediately helped me out to make sure everything was working fine. I will get back with her to make sure everything is good her customer service is 100%. I would refer her to everybody good experience. More

Staff is super helpful and personable. Jake, his manager and receptionist are always great to work with. Jake, his manager and receptionist are always great to work with. More

Very pleasant Alba Ramirez is extremely knowledgeable, professional and proactive, also very friendly very pleasant professional and proactive, also very friendly very pleasant More