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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
105 Reviews

105 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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May 12, 2025

Your service department is always kind and considerate of our time. Alba is excellent with customer service. More

by DARNELLCLARK053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Fabian was extremely knowledgeable and helpful. Should I ever require service in the future he will be my go-to. More

by SLQRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
May 12, 2025

I have owned five Infiniti’s and a recent Nissan and the cars are good however it’s the. Staff at Infiniti of Thousand Oaks that has made me a loyal grateful customer since 2004. Service group is awesome More

by ttaylorwfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba. And Dennis in leasing
May 11, 2025

My experience with Brian was very helpful answered all my questions, very good service. I highly recommend coming here for any type of service maintenance, had my car when he said he would. I would definitel More

by Miguelgarcia11318
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
May 08, 2025

The service advisor was courteous and professional. Brian answered all of my questions and took care of my vehicle. More

by bjfudenberg
Recommend Dealer
Yes
Employees Worked With
Brian
May 08, 2025

My service was on time and everything was done professionally. Thanks a lot Excellent service More

by Rome25
Recommend Dealer
Yes
Employees Worked With
Fabian
May 08, 2025

Thanks for goodness in curtesy, efficiency, prompt, helpful, cleaned, good advice, etc. that is all. More

by chenmahc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Alba worked me in both times I went with decent wait times. Kept me informed and was very pleasant More

by cynthiawongs
Recommend Dealer
Yes
Employees Worked With
Alba
May 06, 2025

workman ship very good, everything fixed , cars is always left in very pristine condition. Read. More

by rxhanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Excellent as always, with timely personalized service The team prioritized my schedule needs, which I deeply appreciated More

by Cerveteri32
Recommend Dealer
Yes
Employees Worked With
Alba
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