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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.7
69 Reviews

69 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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April 22, 2025

She was extremely helpful and friendly She kept me posted on when my car would be ready More

by douglass1
Recommend Dealer
Yes
April 22, 2025

Good service a longer wait The service was good but the wait time was long since i had to come back the next day More

by abdulhaysam
Recommend Dealer
Yes
Employees Worked With
Patty
April 22, 2025

We needed to have a key programmed. They did that and corrected an issue with the back struts that we did now realize we had - for free! The app allows you to check progress, but we di More

by PJF-WLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
April 22, 2025

Amazing, very polite and warmly received. Courtesy and hospitality was excellent and I was given great advice on my truck maintenance . More

by Ylboatswain
Recommend Dealer
Yes
Employees Worked With
Jacob Green
April 22, 2025

Always treated like family at the Thousand Oaks Infiniti dealership. They never upsell and make sure to explain things clearly. More

by josh.rutta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Ramirez (5 stars!)
April 19, 2025

Everyone was super nice, and everything was pretty self explanatory. Will definitely be going back! More

by kyliebug04
Recommend Dealer
Yes
Employees Worked With
Jacob
April 18, 2025

Very pleasant visit for service. Jacob Greene is kind, knowledgeable and made my visit a pleasant one. More

by smitttty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Greene
April 18, 2025

TO Infiniti is amazing! They are professional. friendly and the dealership is pleasant and comfortable. I have purchased multiple cars over the years and all my services ha More

by SHOES2DI42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba
April 18, 2025

Great customer service and work was done in the time it was completed. Friendly attitude and concerned about my vehicle needs. More

by Rosemaryanaya6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I have been coming to Infiniti of Thousand Oaks since 2009. The people there are terrific and the service is outstanding! I wouldn’t take my car anywhere else! More

by jacquelinwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Ramirez and Alba Ramirez
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