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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
139 Reviews

139 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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June 28, 2025

They always go above and beyond, best service ever! I literally drive an hour just to get my service there for this. More

by kvardanyan05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mancilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicklas Manasarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bernstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Rendon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

My car was clean and returned on time. I would recommend the dealer to anyone. More

by pbiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicklas Manasarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Alba and Jacob were great at helping me resolve the issues with my car. They made the process very easy, did the warranty claim, communicated regularly and made sure I was fully satisfied with everythi More

by equinelover2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba, Jacob
June 26, 2025

Very nice and attentive to the customer's needs. Explains why a certain parts has to be replaced More

by cgatchalian06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Infiniti of Thousand Oaks service is the best experience all the time. As we all know, you can buy a car anywhere getting service with honesty, integrity, and done correctly the first time is what keeps me More

by dannybdadof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Ramirez
June 25, 2025

Great staff Great service Alba and the service department are the best team & always keep me informed More

by kimkeith1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Prompt response to call. Service turnaround satisfactory. Appointment system easy and flexible. Service report readily accessible on line.. good overall More

by denniscort21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Ramirez
June 24, 2025

Since 2009, I have been taking my G37 for service, here at Infiniti of Thousands Oaks. The level of service continues to maintain a great deal of customer satisfaction. Through the years, the level of serv More

by jeromebalecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Fudenberg, Patty Ramirez, Alba Ramirez
June 24, 2025

So professional, friendly, and knowledgeable regarding my vehicles. I own 2 vehicles and felt Infinite of Thousands Oaks provided me the service I did not receive anywhere else. Brian is the best service adv More

by poonelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian service advisor
June 23, 2025

The service was prompt accurate and politely presented with costs acceptable.. Consumers depend on honest appraisals on needs from mechanics. More

by Richwolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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