INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 93 reviews
Salesmenship IOTO has a great pre owned sales team that are very respectful and knowledgeable they have the best cars and the best deals no doubt IOTO has a great pre owned sales team that are very respectful and knowledgeable they have the best cars and the best deals no doubt More
Great Dealership. honest transaction We are an out of state buyer and purchased our 2018 qx80 vehicle from infiniti of Thousands Oaks. We had visited or talked to many dealers before tal We are an out of state buyer and purchased our 2018 qx80 vehicle from infiniti of Thousands Oaks. We had visited or talked to many dealers before talking to Dennis at the Infiniti of TO. All process was hassle free and we worked with Dennis to make the deal without even visiting the dealership!!. I highly respect the honesty of this dealership and incredible pricing offer that no other dealer was able to match or even offer. After the deal was finalized, I visited the dealership, met the staff, signed paperwork and was able to leave in a matter of an hour. No overselling or gimmick and whole transaction was very smooth. We arranged our own transporter for shipment, and the vehicle was delivered to our home without any issues. More
Awesome Experience! My daughter and I were treated like royalty by Sandy and Dylan Young. They worked on the perfect deal for almost a week, finding the Infinity packag My daughter and I were treated like royalty by Sandy and Dylan Young. They worked on the perfect deal for almost a week, finding the Infinity package that met our needs. The entire sales, finance and delivery processes were effortless, and I recommend buying your next automobile from Infinity of Thousand Oaks. My finicky daughter loves her car! More
Best service ever. I wish I could give them 10 stars. From service to sales everyone treats you like you are family. I would buy a car from them even if I moved halfway I wish I could give them 10 stars. From service to sales everyone treats you like you are family. I would buy a car from them even if I moved halfway across the world. More
Dealership in Free Fall!! I went to service and went to pay my bill. I got my brand new car from this dealer. The cashier was not precisely the most attentive person in the a I went to service and went to pay my bill. I got my brand new car from this dealer. The cashier was not precisely the most attentive person in the agency, so I decided to call to leave my feedback. I was transferred from Tiffany (receptionist) to a Manager, by the same Sandy. When I suggest him to encourage his staff to smile more, he responded: "I cannot tell them what to do or when do they need to smile..." I was shocked to hear his answer. No wonder the service quality has gone down the hill. If the actual leaders of that dealership think the way Mr. Sandy does, no wonder why.... I was so badly impressed! I will bring my car to another dealer definitely! So my question is 13 Years of Circle of Excellence?? Where, when, howww... More
GREAT GROUP OF GUYS/GALS Last week I leased a new Q40 from Infiniti of Thousand Oaks!! I couldn't be more pleased with the attitudes of all the people I interacted with, from Last week I leased a new Q40 from Infiniti of Thousand Oaks!! I couldn't be more pleased with the attitudes of all the people I interacted with, from the Sales Consultant, Micky Krunsbruner, the Personal Assistant, Travis Lee, the Service Consultants, Julio Ramirez and Alba Ramirez, and EVERYONE ELSE that I had the pleasure of interacting with and don't have their names. They made doing business with them more of a pleasure than the normal dreaded event. The Q40 is my 4th Infiniti with this dealership. I wouldn't have come back if I wasn't pleased with the customer service!!!! More
sales was ok, but service is really bad Seriously - the service is awful. They are rude, they nickel and dime and they have poor follow-up. I had a mercedez and lexus previously and this i Seriously - the service is awful. They are rude, they nickel and dime and they have poor follow-up. I had a mercedez and lexus previously and this is not even comparable. The service is just plain bad. It's like they cannot be bothered and it's too much work. Ick. More
Amazing Experience! I recently purchased a G37 at Infiniti Thousand Oaks. Rob Grimes provided me with top notch excellent customer service on the acquisition. He was aut I recently purchased a G37 at Infiniti Thousand Oaks. Rob Grimes provided me with top notch excellent customer service on the acquisition. He was authentic and genuine in his sales approach which made for a no stress, no hassle purchasing experience. All the other staff I encountered were warm and friendly. There are three other Infiniti dealerships closer to me but it was worth the extra time and effort to travel to Thousand Oaks. I highly recommend them for your Infiniti purchase. More
Honest, no pressure, stand behind the sale and fix any unseen problems. They care about a long term relationship and customer satisfaction. their facility is comfortable while you're waiting. unseen problems. They care about a long term relationship and customer satisfaction. their facility is comfortable while you're waiting. More
A+ Dealership, The Service Dept goes above and beyond to help you. I will never go any place else. I thought I would write a review I usually don't but because of how nice everyone was and how they made me help you. I will never go any place else. I thought I would write a review I usually don't but because of how nice everyone was and how they made me feel like I am part of a family, I felt I should. I got a flat tire around 6 the service dept was about to close and they put me in a loaner car and sent me on my way. It was so fast I didn't miss my dinner plans. Thank you Infiniti Of Thousand Oaks. More