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INFINITI OF THOUSAND OAKS

Thousand Oaks, CA

4.5
93 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles. Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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3570 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 93 reviews

January 30, 2018

Salesmenship IOTO has a great pre owned sales team that are very respectful and knowledgeable they have the best cars and the best deals no doubt More

by BIRDman12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan,Lee and Crystal
December 29, 2017

Great Dealership. honest transaction We are an out of state buyer and purchased our 2018 qx80 vehicle from infiniti of Thousands Oaks. We had visited or talked to many dealers before tal More

by HA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis O'Brian, John Foley, Robert Grimes
September 03, 2017

Awesome Experience! My daughter and I were treated like royalty by Sandy and Dylan Young. They worked on the perfect deal for almost a week, finding the Infinity packag More

by Paula D. Gotlibowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Lapin and Dylan Young.
August 27, 2017

Best service ever. I wish I could give them 10 stars. From service to sales everyone treats you like you are family. I would buy a car from them even if I moved halfway More

by sonofwaves@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fidel
February 16, 2017

Dealership in Free Fall!! I went to service and went to pay my bill. I got my brand new car from this dealer. The cashier was not precisely the most attentive person in the a More

by Infinity123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany, Sandy
Feb 23, 2017 -

INFINITI OF THOUSAND OAKS responded

We apologize for your experience. The mistake was a clerical error, which we fixed as soon as it was identified through an immediate credit to your credit card. The 3-5 day wait is due to procedures with MasterCard, otherwise we would have credited you immediately. We again are sorry for this inconvenience. Update 2/22/17: You should have received your credit by now. If you have any further unresolved issues, please contact the service manage, Nicole at her direct line 805-230-8275.

April 04, 2015

GREAT GROUP OF GUYS/GALS Last week I leased a new Q40 from Infiniti of Thousand Oaks!! I couldn't be more pleased with the attitudes of all the people I interacted with, from More

by gusker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Krunsbruner, Travis Lee, Julio Ramirez, Alba Ramirez
March 19, 2015

sales was ok, but service is really bad Seriously - the service is awful. They are rude, they nickel and dime and they have poor follow-up. I had a mercedez and lexus previously and this i More

by Jenny Levi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alba & Matt
November 06, 2014

Amazing Experience! I recently purchased a G37 at Infiniti Thousand Oaks. Rob Grimes provided me with top notch excellent customer service on the acquisition. He was aut More

by Peace2All
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Grimes
March 09, 2014

Honest, no pressure, stand behind the sale and fix any unseen problems. They care about a long term relationship and customer satisfaction. their facility is comfortable while you're waiting. More

by happyrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Grimes
July 17, 2013

A+ Dealership, The Service Dept goes above and beyond to help you. I will never go any place else. I thought I would write a review I usually don't but because of how nice everyone was and how they made me More

by maryt769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole House and Matt Bishop