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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
424 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 424 reviews
February 15, 2026
Always professional, well explained details when any issues come up with the car. This is my 4th leased vehicle and the service is one of the reasons for releasing. issues come up with the car. This is my 4th leased vehicle and the service is one of the reasons for releasing. More
by Maurcialpm
Verified CustomerEmployees Worked With
Patricia Rameriz
February 14, 2026
Nice dealership: clean, comfortable and customer focused. Ownership, Sales and Service are all located near each other in order to provide quality services. Ownership, Sales and Service are all located near each other in order to provide quality services. More
by rickschnapka
February 13, 2026
My vehicle was kept multiple days after the promised delivery date. Personal items inside my vehicle appeared to have been run over by my vehicle. They were damaged to the point they had to be thrown aw delivery date. Personal items inside my vehicle appeared to have been run over by my vehicle. They were damaged to the point they had to be thrown away and I had to purchase new. I was promised a complementary detail as an apology for poor service and significant delay, and when I later called to schedule it, I was told it would not be honored because my advisor did not note it. Lastly, I took my car to another Infinity service department and discovered that work and parts that Thousand Oaks had charged me for had not been completed. This is fraudulent activity and an egregious display of negligence. More
by tiffanyjhamlin
Employees Worked With
Alba
February 09, 2026
Great customer service from Patty, very knowledgeable of the services I needed for my car. I always have a great experience when I come here. Patty went above and beyond.. I will definitely be back.. the services I needed for my car. I always have a great experience when I come here. Patty went above and beyond.. I will definitely be back.. More
by Norma1
Employees Worked With
Patty
February 09, 2026
I purchased tires from you last year. I thought I had asked if future tire rotations were free, like other places offer. I was very disappointed to have to pay for the tire rotation on th I thought I had asked if future tire rotations were free, like other places offer. I was very disappointed to have to pay for the tire rotation on this visit. More
by planetmeade
Employees Worked With
Patti
February 07, 2026
Great, Alba, great ! Alba is incredibly accommodating, knowledgeable, and goes above and beyond to provide an exceptional customer experience. I will cease being a custom Alba is incredibly accommodating, knowledgeable, and goes above and beyond to provide an exceptional customer experience. I will cease being a customer the moment Alba departs, so please ensure her continued employment. More
by dp75
Employees Worked With
Alba
