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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
123 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 123 reviews
April 22, 2025
We needed to have a key programmed. They did that and corrected an issue with the back struts that we did now realize we had - for free! The app allows you to check progress, but we di They did that and corrected an issue with the back struts that we did now realize we had - for free! The app allows you to check progress, but we didn’t need to use it, as they called us as soon as the car was done. Very friendly throughout the process. This is why you buy an Infiniti! More
by PJF-WLV
Employees Worked With
Fabian Espinoza
April 22, 2025
Always treated like family at the Thousand Oaks Infiniti dealership. They never upsell and make sure to explain things clearly. dealership. They never upsell and make sure to explain things clearly. More
by josh.rutta
Verified CustomerApril 18, 2025
Very pleasant visit for service. Jacob Greene is kind, knowledgeable and made my visit a pleasant one. Jacob Greene is kind, knowledgeable and made my visit a pleasant one. More
by smitttty
April 18, 2025
TO Infiniti is amazing! They are professional. friendly and the dealership is pleasant and comfortable. I have purchased multiple cars over the years and all my services ha They are professional. friendly and the dealership is pleasant and comfortable. I have purchased multiple cars over the years and all my services have been done there. More
by SHOES2DI42
April 18, 2025
Great customer service and work was done in the time it was completed. Friendly attitude and concerned about my vehicle needs. was completed. Friendly attitude and concerned about my vehicle needs. More
by Rosemaryanaya6
Employees Worked With
April 15, 2025
I have been coming to Infiniti of Thousand Oaks since 2009. The people there are terrific and the service is outstanding! I wouldn’t take my car anywhere else! 2009. The people there are terrific and the service is outstanding! I wouldn’t take my car anywhere else! More
by jacquelinwells
April 14, 2025
Patricia was excellent as usual, and provides great customer service. She takes the time to listen to your needs, offer suggestions, and keeps you informed about the status of your vehicle. Keep up the customer service. She takes the time to listen to your needs, offer suggestions, and keeps you informed about the status of your vehicle. Keep up the great work! More
by TFESMIRE
Employees Worked With
April 13, 2025
Easy to schedule. Prompt service. Nice people. Had my car back pretty quick. I’ll be back. Prompt service. Nice people. Had my car back pretty quick. I’ll be back. More
by davemacauley
Employees Worked With
April 11, 2025
My fuel door cover wouldn’t open and I only had 50 miles range. I was in a jam and the dealership took advantage. My car was there three days, since the part wasn’t ordered timely. On day 2, I requested range. I was in a jam and the dealership took advantage. My car was there three days, since the part wasn’t ordered timely. On day 2, I requested a loaner, but Brian Fudunberg said he couldn’t help me there. The dealership charged me $650, which included $275 for the part. I found the same part on google for $175 (OEM - Infiniti USA). Also, the dealership did an inspection and recommended items that were recently serviced (e.g., spark plugs). The service writer didn’t do a good job keeping me appraised of status and didn’t return my phone calls. Overall, nothing good about the experience. I won’t be back to Infiniti of Thousand Oaks! More
by Asonshine100
