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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
650 Reviews

650 Reviews of INFINITI OF DENVER - Service Center

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November 22, 2024

Very professional knowledgeable. They make sure you understand everything about your service you are about to receive. More

by cedric.hutton404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

INFINITI OF DENVER responded

Thank you, Cedric, for your kind review! We’re so glad to hear that our team’s professionalism and knowledge made your service experience clear and seamless. We strive to ensure every customer feels informed and confident about their vehicle’s care. We appreciate your trust in INFINITI OF DENVER and look forward to assisting you again!

November 21, 2024

The service is always efficient, professional, and excellent. I am a satisfied customer and will continue to have my car serviced at Infinity of Denver. More

by rabrheins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

INFINITI OF DENVER responded

Rabrheins - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like the team did just that. We will pass along the kind words. It is customer's like you that make our job rewarding. We know you can choose any dealer, so thank you for choosing us.

November 20, 2024

The service department was responsive, efficient and patient. I dropped my car off on the way out of town; they diagnosed it and sent me a detailed video of the issues. The work was done while I was awa More

by kristielong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

INFINITI OF DENVER responded

Kristielong - Thank you for sharing your experience with our service department! We're thrilled to hear that our team was able to provide responsive, efficient, and patient care for your vehicle. Keeping you informed with a detailed video of the diagnosis and ensuring your car was ready for you upon your return is exactly the level of service we strive to deliver. We appreciate your trust in INFINITI of Denver and look forward to serving you again in the future!

November 20, 2024

Professional, patience in answering all of my questions. meet all of my need I appreciate good service. Thank you More

by andrea.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

INFINITI OF DENVER responded

Thank you, Andrea, for your wonderful review! We're so glad to hear that our team provided professional and patient service, answering all your questions and meeting your needs. Your appreciation means the world to us, and we’re here whenever you need us. Thank you for choosing INFINITI OF DENVER!

November 20, 2024

I always know I’m in good hands when I take my car in. They always take care of me and make sure the car is safe for me to drive. More

by cjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

INFINITI OF DENVER responded

Thank you, cjohnson, for your kind words! Knowing that you feel confident and cared for when you bring your car to us means so much. Your safety is our top priority, and we're always here to ensure your vehicle is in great shape for the road ahead. We truly appreciate your trust in INFINITI OF DENVER and look forward to seeing you next time!

November 18, 2024

Pleasant experience in the lounge room, helpful customer service, Chris was very helpful with everything I needed! More

by smith.addisyn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

INFINITI OF DENVER responded

smith.addisyn13 - Thank you for talking the time to let us and others know about your experience with INFINITI OF DENVER. We greatly appreciate the kind words. The team will be so excited about your 5 star review. Our goal is to exceed your expectations each time. Sounds like the Chris did just that. We think he is pretty awesome too. We know you can choose anyone, so thank you for being a part of the INFINITI OF DENVER family.

November 15, 2024

Everyone we worked with was very professional and helpful. They made it easy and fast. More

by Mblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

INFINITI OF DENVER responded

Mblue- thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time, and it sounds like the team did just that. It is customers like you that make our job rewarding. Thank you for trusting us for all your automotive needs.

November 09, 2024

Complements to Clark He’s provided me with excellent service for the past 13 years! More

by Rewersm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

INFINITI OF DENVER responded

Rewersm - Thank you for taking the time to let us and others know about your experience. Clark is pretty special and we have been lucky to have him a part of our team for 25 years. Thank you so much for your continued business for the last 13 years. Customers like you are what make our job rewarding. We know you can choose anyone, so thank you for choosing INFINITI OF DENVER.

November 01, 2024

Everyone is so friendly and helpful. This is my 2nd car from this dealership and I would highly recommend them!!! More

by JP
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gerard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Dudley, Karen in finance
Nov 02, 2024 -

INFINITI OF DENVER responded

JP - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The sales team will be happy. Congrats on your 2nd vehicle with us ab we are so happy to have you as a customer and we look forward to seeing you in the future.

November 01, 2024

Clark was very responsive to our ask. He is friendly and courteous. Work promptly done. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

INFINITI OF DENVER responded

Liz - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for over 25 years. Your review will help other customers make informed decisions and we can't thank you enough for that. He will be thrilled about your kind words. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.