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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
650 Reviews
Call Service Center (303) 671-6000

650 Reviews of INFINITI OF DENVER - Service Center

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December 09, 2024

First rate service. Ready on time at the estimated price. Infiniti of Denver does things right. More

by morgan944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI OF DENVER responded

This made our day. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for over 25 years. He will be excited about your kind words. We are so happy to have you as a customer and we look forward to seeing you in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 09, 2024

Clark in the service department is wonderful to work with. The valet service is the best! More

by JP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gerard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

INFINITI OF DENVER responded

JP - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for over 25 years. We are also glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 03, 2024

I only bring my vehicle for service at Infinity of Denver and I live in Westminster. Thank you Clark and everyone too for great service. More

by marcela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

INFINITI OF DENVER responded

Marcela Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We so appreciate the long drive from westminster to service your vehicle. Feel free to use our complimentary valet service if you are ever short on time. But we are so honored that you have chosen us to make the trip each time. Clark and the team will be happy to hear your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.

December 01, 2024

Clark was very professional and helpful. Overall customer service was great and will return to service my car. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

INFINITI OF DENVER responded

L - Thank you for your kind words! We’re thrilled to hear that Clark provided excellent service and that you had a great overall experience. We look forward to welcoming you back for your future service needs. Happy Holidays!

November 30, 2024

Dominic & Chris could not have been ninc Dominic & Chris could not have been nicer & patience with us. THANK YOU,THANK YOU!! More

by babydenver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2024 -

INFINITI OF DENVER responded

babydenver - Thank you so much for your kind words! 😊 We're thrilled to hear that Dominic and Chris provided you with such a positive experience. Your satisfaction means the world to us, and we’re so grateful for the opportunity to assist you. THANK YOU, THANK YOU for choosing INFINITI OF DENVER!

November 29, 2024

Always an outstanding experience. They are extremely focused on customer satisfaction. I won't take my car anywhere else. More

by sm91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Gelfand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex (mechanic)
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Nov 30, 2024 -

INFINITI OF DENVER responded

sm91 -This made our day. thank you so very much for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like the team did just that. It is customers like you that make our job rewarding. We know you can choose anyone so thank you for choosing INFINITI OF DENVER.

November 28, 2024

Good service friendly people clean place they let me use one of there car while was waiting for my car More

by Jua_och
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2024 -

INFINITI OF DENVER responded

Thank you, Jua_och, for your kind words! We're thrilled to hear you enjoyed our friendly service, clean facilities, and courtesy vehicle. Providing a seamless and comfortable experience for our customers is always our goal. We look forward to serving you again in the future! Thank you for being an INFINITI OF DENVER customer.

November 26, 2024

I am super happy with the service representatives and how responsive they are with the valet service and more but charging the customers the 3% fee from Credit cards is a a large negative. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

INFINITI OF DENVER responded

KC, Thank you for letting us know about the positive experience you had with our service team and valet service. We are sorry that the credit card fee is an inconvenience, but please understand that we are not charging anything. The fee is simply passed on from the credit card providers. We follow strict state laws and realize no profit from the interchange fees. However, we cannot continue to absorb the thousands of dollars in credit card fees per month and still keep our pricing competitive. As such, we give our customers the option of paying with a debit card, check, or cash, which incur no surcharge or fees. If we failed to properly explain these options to you, we apologize and will try to communicate more effectively moving forward.

November 25, 2024

They honest and gave me a break on the cost of service. The gentleman who handled my service request was very knowledgeable and let me know something I didn't know about my vehicle. This is the kind of ser More

by DONTIA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

INFINITI OF DENVER responded

Thank you, Dontia, for your thoughtful review on your visit to INFINITI OF DENVER! We’re thrilled to hear that our team’s honesty, knowledge, and customer-focused approach made a positive impression on you. Providing exceptional service and building trust with our customers is what we strive for every day. We’re grateful for your feedback and look forward to continuing to care for you and your vehicle. See you next time!

November 23, 2024

Infinity of Denver provides great service. I am using their service since I bought my car. I enjoy it. The service valet is great and very comfortable. Thanks much for valet advisor Chris! My More

by Nataliia Furman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

INFINITI OF DENVER responded

Nataliia - Thank you so much for your kind words! We’re thrilled to hear that you’ve enjoyed our service and that your experience with our valet advisor, Chris, has been so positive. Ensuring your car drives smoothly and safely is always our top priority, and we’re so glad we could deliver that for you. We truly appreciate your continued trust in INFINITI OF DENVER and look forward to serving you again in the future. Drive safe and enjoy the road ahead!

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