INFINITI OF DENVER

Hal was an attentive salesmen from my initial inquiries through the sales process through to my taking delivery of my new vehicle. He provided all requested information effectively and in a timely manner. through the sales process through to my taking delivery of my new vehicle. He provided all requested information effectively and in a timely manner. The actual contracting process was quick and efficient. It was a pleasure to get through the paperwork in such a short amount of time. More

I own two Infiniti's a Q45 and G35. I have worked with Clark Hearold and Infiniti of Denver for over 19 years. Clark has always taken excellent care of me and my vehicles. I wouldn't think of taking the Clark Hearold and Infiniti of Denver for over 19 years. Clark has always taken excellent care of me and my vehicles. I wouldn't think of taking them to any other dealership for service. Thanks Clark! More

Molly is always friendly and has a smile on her face. She is a pleasant person to talk to while waiting for my car. Clark has always gone above and beyond when it comes to servicing my car. I always kn She is a pleasant person to talk to while waiting for my car. Clark has always gone above and beyond when it comes to servicing my car. I always know I can depend on him for honesty and professionalism. More

Terry and the staff at Infinity of Denver were very Terry and the staff at Infinity of Denver were very courteous, knowledgeable and friendly. Terry actually gave me a ride back to the dealership fro Terry and the staff at Infinity of Denver were very courteous, knowledgeable and friendly. Terry actually gave me a ride back to the dealership from the place I was renting a car, a real class act. I think a got good deal, the best on the internet at the time. My overall experience was great and I would recommend these guys to anybody looking for a new or used car. BH Westminster More

The number one thing that I appreciate about Infiniti of Denver is their excellent quality of customer service. Coco is the first person of contact when calling or arriving at the service department. There Denver is their excellent quality of customer service. Coco is the first person of contact when calling or arriving at the service department. There has never been a time that her demeanor or personality has ever been below superb. She is always very helpful, very friendly and it is obvious she takes great care in treating customers with courtesy. An important aspect of any service that I look for is the kind of treatment I receive from the person I work with and Eric Tuxhorn provides phenomenal service. I can count on him for his knowledge, professionalism, reliability and that my needs will be addressed. I have used the services of Eric for a few years now and I prefer to use know one else, because he is genuinely sincere and concerned about my vehicle and my economic needs. I never feel as if he's trying to sell me something I don't need. Eric and Coco are both valuable assets to the Infiniti dealership, thank you both. More

just a comment to mention how pleased i was with the service and overall congeniality of your employees. chris was helpful and informative. he provided me with a loaner car and answered any questions service and overall congeniality of your employees. chris was helpful and informative. he provided me with a loaner car and answered any questions i had. also want to mention your receptionist was a delight. More

I originally went into Infiniti of Denver just to gather information on the Infiniti G25x. I was home on a 2 week leave from Iraq and really did not need to purchase a car at that time. I had driven the G37 information on the Infiniti G25x. I was home on a 2 week leave from Iraq and really did not need to purchase a car at that time. I had driven the G37 several times from Hertz and just loved the car, but I knew very little on the G25x. I did however know that I wanted to lease, if I did purchase. When I arrived at the dealership I was greeted by Terry. He was very friendly when I met him. I told him I was home on leave from Iraq and only interested in checking out the G25x. So with no pressure he told me he had several to look at and took me to them. We found one and took it for a test drive. He showed me several of the features of the car before the test drive. While on the test drive he let me drive it hard to show me what the car can do, which really was the key selling point on the car. I had driven several AWD cars that just didn't handle like the AWD Infinity's. After we got back to the dealership, I was pretty much sold on the car, now it boiled down to payment and trade in on my car. I knew my car was good but not great. Having been a car salesman myself I kind of expected the games to start, but they never did. I filled out a credit app, knowing that my credit in the past was not the greatest. But he went to bat for me. I told him I was a member of USAA and he was able to get me a price on the new car I never expected. I had to leave at this point for an appointment but told him I would return. I thought he might take this as my way to get out of the deal and come up with some way to get me to stay, but he didn't, he let me go and I came back after my appointment. The finance offer had not come back at this point so he said he would call me the next morning if I got approved. The next morning I got a phone call saying that I was approved for the lease at the terms we discussed. I knew at this point I just had to get a little more money for my trade to get my payments where I wanted. I told him I would be down in a few hours. I showed up late due to traffic but he was still available to work with me. He also had the car all cleaned up for me and ready to go, even a full tank of gas. I basically told him flat out that he was giving me too little for my trade and just couldn't let it go that low, so he went to his manager and came back with a much better offer. Now it was a matter of payment. I wanted to be as close to my old payment as possible, and he did it. So I said its a deal and waiting maybe 15 mins for finance. The finance manager, Jon Fruend, went over all of the options available but knowing it was a lease there was only one, the service plan. He went into every detail about the plan and I signed up for it. Afterwards Terry came back and we went over to the service department and introduced me to a service rep and told me if I have any issues to see him. Finally we went to my new car. Terry went over every option of my car. Including helping me set up my blue tooth for my phone. I discovered options I didn't know it had on the car. After I left, I couldn't stop smiling, this was my first brand new car and I could not have been happier with the whole process. Terry made me feel comfortable during the whole deal. Never once did I feel like Terry or Infiniti of Denver was out to screw me. I def will be back in 3 years when my lease is up and hopefully buy the car I really want the G37x. I believe that anyone who goes into their dealership will leave very happy with the deal and the car. More

This is my second car from Denver Infiniti and I will probably buy a third car (when the time comes) because of the service. Eric Tuxhorn is exceptional, and has always been curtious, knowledgable, and probably buy a third car (when the time comes) because of the service. Eric Tuxhorn is exceptional, and has always been curtious, knowledgable, and helpful when I need anything done with my car. My husband bought a car two years ago from this dealership probably because of me raving about the service I always received,not to mention, they always have a curtesy car available - a nice bonus! I highly recommend this dealership. More

Awesome service and customer service every time we come in. This is our third infinity from this dealer. Both my wife and I have an FX35 right now and will be getting two more when the time comes. We ju in. This is our third infinity from this dealer. Both my wife and I have an FX35 right now and will be getting two more when the time comes. We just spent $1800.00 on complete 60,0000 mile service. When we took the cars home, they run like brand new cars. We own a 05, 06 FX35 and we have fallen back in love with these cars again. CoCo ,the cashier is always pleasant, the service manager always cares when we come in, and Eric Tuxhorn treats us special every time. We will always go to this dealership. Alan Lees More

I recently purchased a vehicle with this dealer and there service and professionalism was great. They went out their way to ensure I received the vehicle I wanted. I needed to do a dealer traded and these service and professionalism was great. They went out their way to ensure I received the vehicle I wanted. I needed to do a dealer traded and these guys somehow pulled it through - even though another dealer was not willing to transfer it to them. This is the fourth vehicle we have bought from this particular dealer. More