INFINITI OF DENVER

I have dealt with this dealer before but my experience this time absolutely exceeded my prior good experience. John and the team surrounding him are all highly professional and focused on making the enti this time absolutely exceeded my prior good experience. John and the team surrounding him are all highly professional and focused on making the entire experience superior. I could not have designed a better way to replace my vehicle. More

A lot of businesses talk about customer service, integrity, being your partner rather than someone who just takes your money, etc. Once they have your money, however, they tend to forget all of that integrity, being your partner rather than someone who just takes your money, etc. Once they have your money, however, they tend to forget all of that, doing the minimum possible to placate you and get you out of their hair. It's especially true of car dealerships, many of whom have elevated lies and misdirection to an art form. How many of us can say we've enjoyed the car buying process, and that we feel we were treated fairly? Not many, and I certainly wouldn't have said so before buying from Infiniti of Denver. We showed up just after closing time on Saturday, July 3rd. The dealership closed a little early that day for the holiday. I expected to be turned away, or at least pressured and hurried. As it turned out, John Motisi and the rest of Infiniti of Denver were patient with us, answering every question and never trying to speed us along, despite the fact that we were dressed very casually and probably didn't appear to be likely buyers. The price for the FX 50S we were looking at was very reasonable and we were able to negotiate quickly, without the ridiculous games ("Oooooh... I don't know... my manager would kill me if he knew the deal I was trying to get you...") that most dealerships play. They were up-front with everything and there were no surprises while we were filling out the paperwork, something I've never experienced before. They agreed to take care of a few small issues the car had, and even picked up and dropped off the car, supplying a loaner while they worked on it. One of the wood panels on the front passenger door was loose and I asked that they secure it. Not only did they do it, they replaced all 4 of the wood door panels to make sure that the color matched. I didn't even ask for that, they just did it. That is an amazing, above-and-beyond commitment to customer satisfaction. Most companies only talk about service like this. Infiniti of Denver actually delivers - not because they had to or because they want to make a sale, but because that's who they are. Can you imagine how great a company would be if they actually delivered on the promises and hyperbole in their marketing materials? From my experience, I can say that Infiniti of Denver actually does, and then some. I whole-heartedly recommend Infiniti of Denver to anyone looking to buy a car. More

I would recommend anyone to purchase at Infinity of Denver. I had just come from a very bad experience at McDonald Audi and I was wary of car dealerships after that experience. Hal Taxin with Infinit Denver. I had just come from a very bad experience at McDonald Audi and I was wary of car dealerships after that experience. Hal Taxin with Infinity of Denver was very kind, knowledgable, and he listened to my wants and needs. The whole sales team worked very hard to obtain what I was looking for in a new vehicle. I had a great experience at Infinity of Denver and I wouldn't hesitate to go back there again. Awesome sales team, environment, and outcome. More

I just picked up my 2011 G35x - my 4th lease from Infiniti of Denver. I keep returning to the G35 because I believe it's one of the best cars on the road for its value, price, and performance. I ke Infiniti of Denver. I keep returning to the G35 because I believe it's one of the best cars on the road for its value, price, and performance. I keep returning to Infiniti of Denver because of its outstanding Service, Quality, Professionalism, and Friendliness. I can't recommend Tony Drees enough. He is everything one would hope for in a Sales Representative. He knows the cars inside and out - and he cares about us, the customer - 110%. He takes extra effort to help us get the car we want at the very best possible price. He stays in touch with us because he cares about our ownership experience. Overall, the entire buying/leasing experience at Infiniti of Denver is completely painless, friendly, and rewarding. I also have to give a "5 thumbs up" to the entire Maintenance Dept. Clark has been my Maintenance Rep for years and is outstanding. The service quality and performance is exemplar. Perhaps most important - this level of superior service received from Infiniti of Denver has proven itself consistent throughout my entire owning/leasing experience. Kudos to Infiniti of Denver! More

Since this was a new purchase, I cannot yet rate Quality of Work, but if the maintenance/service department is close to our purchase experience, I anticipate that I will be rating it a 5 as well. Infinity of Work, but if the maintenance/service department is close to our purchase experience, I anticipate that I will be rating it a 5 as well. Infinity of Denver was very workable on the price and very professional and friendly during our purchase. Our main reason for buying from Infinity of Denver was our salesman, Stephen Cleckley. Stephen was very knowledgeable and friendly. We felt an instant rapport with Steve which was the main reason we wanted to purchase our Infinity from Infinity of Denver. More

My experience at Infiniti of Denver was fantastic. The service was friendly and relaxed - no hype. Stephen was very knowledgable and competent. The whole team worked well together. It was efficient and service was friendly and relaxed - no hype. Stephen was very knowledgable and competent. The whole team worked well together. It was efficient and comfortable. I would recommend Infiniti to anyone. More

This was the easiest car purchase I ever had. Stephen was really friendly and did his job well. I would definitely refer this dealership to family and friends. really friendly and did his job well. I would definitely refer this dealership to family and friends. More

I just wanted briefly express my gratitude towards Infiniti of Denver as I left there with one of the most positive car buying experiences I have ever encountered. Our salesman Stephen Cleckley was tr Infiniti of Denver as I left there with one of the most positive car buying experiences I have ever encountered. Our salesman Stephen Cleckley was truly professional and a pleasure to work with (I will highly recommend him to my friends). The Finance team and entire staff made us feel welcome and were there to help us. I have bought my last 3 vehicles from another dealer but will be going back to Infiniti of Denver for future purchases, I really feel like they understand customer service and have figured out how the car buying experience should be. More

I purchased a pre-owned vehicle from the dealership that still had over six months of manufacturer's warranty. The dealership has proven very responsive to resolving some relatively minor problems that I d still had over six months of manufacturer's warranty. The dealership has proven very responsive to resolving some relatively minor problems that I discovered with the vehicle following my purchase. The staff has been professional and impressively courteous. I have been impressed enough that I have already recommended a family member to consider purchasing a car from this dealership. More

I enjoyed a hassle free car buying experience at Infinity of Denver. The staff was friendly, the receptionist even entertained our 2.5 year old while we signed the purchase documents. The service department of Denver. The staff was friendly, the receptionist even entertained our 2.5 year old while we signed the purchase documents. The service department is wonderful as well. They diagnosed a problem I was having with my older Infinity G20 and were very responsive to all my questions and concerns. More