INFINITI City of Massapequa
Massapequa, NY
Filter Reviews by Keyword
By Type
Showing 191 reviews
Massapequa Infinity has had my 2006 M35X for about 2 weeks and of today, they still don't know how to fix it. Actually, they're not even sure what part needs to be replaced. I bought this car from them weeks and of today, they still don't know how to fix it. Actually, they're not even sure what part needs to be replaced. I bought this car from them in 2009 and has almost exclusively been serviced and repaired by them. I'm no longer impressed with Infinity of Massapequa. They don't even call me back with information about the car, I have to call them, then they say they will call me back, but they don't. More
Alyse Vargas is a lady of integrity. She listens, does everything without exception, she says she is going to do. Her attention to detail is better than any of the 20 other car peopl She listens, does everything without exception, she says she is going to do. Her attention to detail is better than any of the 20 other car people I have worked with in my lifetime. She is a true professional. I live in California and was concerned about buying a vehicle sight unseen and having it shipped from New York. By nature, I am detail oriented and knew exactly what I wanted. Alyse took pictures and video of every angle of the car and checked for specific things I asked about. Alyse made sure the car came in perfect condition and it did. She coordinated and informed me every step of the way. Trust is a word, that is not often associated with car people. You can trust Alyse, she is factual and honest! I would buy a car from her again because of the way she respects the customer and takes pride in making sure the transaction is perfect! She made sure I had all the appropriate paperwork for California registration and that process was simple and efficient as Alyse again did her homework for me. If Alyse, were training all dealership folks the industry's reputation would be pristine. Respectfully, Barry Schimmel More
Love working with the people at Infiniti. It’s always a very smooth and quick process. Millie Perez is the best! We’ve bought 4 cars with Millie’s help. She always finds the best deal possibl It’s always a very smooth and quick process. Millie Perez is the best! We’ve bought 4 cars with Millie’s help. She always finds the best deal possible for my family! More
What a pleasure to work with Millie Perez! ! The experience was smooth no nonsense!! She was honest and straight foward . Answer all my questions and she even remembered my BROTHER lol I will b ! The experience was smooth no nonsense!! She was honest and straight foward . Answer all my questions and she even remembered my BROTHER lol I will be back !! Tana b More