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INFINITI City of Massapequa

Massapequa, NY

4.8
192 Reviews

4450 Sunrise Hwy

Massapequa, NY

11758

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Showing 192 reviews

May 05, 2023

Massapequa Infinity has had my 2006 M35X for about 2 weeks and of today, they still don't know how to fix it. Actually, they're not even sure what part needs to be replaced. I bought this car from them More

by highway2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 20, 2023 -

INFINITI City of Massapequa responded

Hi Highway2425, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 797-2020. We look forward to hearing from you.

May 21, 2023 -

highway2425 responded

Thank you for your concern. i would prefer to discuss my disappointment with Infinity of Massapequa with the service manager in person rather than through an email.

May 02, 2023

It is always a great experience - no hassles great staff a pleasure to deal with More

by wbrocks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy gallo
May 05, 2023 -

INFINITI City of Massapequa responded

Wbrocks, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Massapequa! We hope to be of service to you again in the future. Best wishes, Infiniti Of Massapequa

April 29, 2023

Appreciate the attention from start to finish Alysa even helped out on her day off. More

by Easyserve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alysa
May 05, 2023 -

INFINITI City of Massapequa responded

Hi Easyserve, thank you for taking the time to leave a review for us at Infiniti Of Massapequa. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 23, 2023

Alyse Vargas is a lady of integrity. She listens, does everything without exception, she says she is going to do. Her attention to detail is better than any of the 20 other car peopl More

by Barry Schimmel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alyse Vargas
Jun 07, 2023 -

INFINITI City of Massapequa responded

Thank you so very much for the 5 star review. We love doing things right 100% of the time. We appreciate your business and pride ourselves on keeping customers like yourself coming back. If we can be of help in the future don't hesitate to call or write. We always believe where the right relationship is everything.

April 22, 2023

Very easy to deal with service department and felt very comfortable with their professional and courtesy. More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Navarro
April 21, 2023

Alyse was amazing to work with,very straight forward and was able to give me a great deal. I would recommend to stop by and give them a try. More

by Romel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyse
April 11, 2023

Attentive, thorough, caring, and knowledgeable. The staff at this dealership are with you every step of the way. Alyse was a rockstar! More

by q.rai786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyse
March 28, 2023

Love working with the people at Infiniti. It’s always a very smooth and quick process. Millie Perez is the best! We’ve bought 4 cars with Millie’s help. She always finds the best deal possibl More

by Angela S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Millie Perez, Mike, Nick
Apr 05, 2023 -

INFINITI City of Massapequa responded

Angela S., thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Infiniti Of Massapequa!

March 26, 2023

What a pleasure to work with Millie Perez! ! The experience was smooth no nonsense!! She was honest and straight foward . Answer all my questions and she even remembered my BROTHER lol I will b More

by Brwneyegurl7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Millie Perez
Apr 05, 2023 -

INFINITI City of Massapequa responded

Brwneyegurl7, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 13, 2023

This is a dealership that should be commended For technical expertise and a strong ability to treat customers well and with a smile More

by Paul J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina and service manager Frank
Mar 18, 2023 -

INFINITI City of Massapequa responded

Hi Paul J, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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