INFINITI City of Massapequa

I brought my car for a simple oil change, a week later my motor blew do to lack of oil. They told me that my car must of been burning oil which it was a huge lie. Then when that was proven to be false they t motor blew do to lack of oil. They told me that my car must of been burning oil which it was a huge lie. Then when that was proven to be false they told me that i mistreated my car and that the motor was full of sludge. When i brought me mechanic there he once again proofed them wrong. Then Frank the service manager tells me that his techs never do things like not adding the right amount of oil the car required, which i know better than that. their mechanics rush jobs and dont care about the quality of service. I ended up buying a whole new motor else where, because they would not warranty anything without me showing receipts for past oil changes which i could not supply because i did them myself. More

I can only say, having owned many other luxury vehicles, that this is quite a "Mickey Mouse" operation. The service staff is somewhat unprofessional. The sales experience was good, but the service leaves that this is quite a "Mickey Mouse" operation. The service staff is somewhat unprofessional. The sales experience was good, but the service leaves something to be desired. Good car; so-so service. More