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INFINITI City of Massapequa

Massapequa, NY

4.8
192 Reviews

4450 Sunrise Hwy

Massapequa, NY

11758

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Showing 192 reviews

November 08, 2021

My husband and I purchased a 2018 Infiniti Q50 Nov.5, My husband and I purchased a 2018 Infiniti Q50 Nov.5, 2021. The purchase was seamless and stress fee. Alyse Vargas was our sales person and she was/i More

by hrdavis42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyse Vargas
Nov 10, 2021 -

INFINITI City of Massapequa responded

Hrdavis42, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Massapequa. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2021

Went and checked out a CPO 2018 Q50S. Traded in my IS300. They gave me fair value for my car and the process was smooth. After being detailed the Q50 looked beautiful. Both Alyse and Nick were fantastic to w More

by jchangub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyse Vargas, Nick Imperatore
Nov 10, 2021 -

INFINITI City of Massapequa responded

Hi Jchangub, thank you so much for your positive comments about Infiniti Of Massapequa! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2021

I have always received the utmost care and concern from the sales department when I leased my QX60 and there service department has always been very friendly and knowledgeable about my service concerns, ex More

by Carnvic
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Benedetto
Sep 14, 2021 -

INFINITI City of Massapequa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2021

Service and sales are both some of the friendliest, most honest people you can hope to come across in a car dealership. More

by NissanGuy516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Rob, Nick
Sep 02, 2021 -

INFINITI City of Massapequa responded

Nissanguy516, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Massapequa! Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2021

There service department is a bunch of crooks. I had a loaner car and the gas was below 3/4 of a tank and I pointed it out to the valet and he said you don’t need to worry about the gas everything is free More

by johnroumbos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jodi
Aug 12, 2021 -

INFINITI City of Massapequa responded

Hi Johnroumbos, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 28, 2021

Exceptional staff and excellent service!! Very understanding as to what my concerns were on my vehicle. Everyone was so friendly and a big smile!! Highly recommend More

by ncpd143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina and cathy
Aug 12, 2021 -

INFINITI City of Massapequa responded

Ncpd143, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Massapequa! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2021

Joseph Cunningham, Sales Associate Friendly and Joseph Cunningham, Sales Associate Friendly and Knowledgable, Looked at many different cars. Infinity offered the best deal. Great experience love m More

by azara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cunningham
Aug 12, 2021 -

INFINITI City of Massapequa responded

Azara, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Massapequa. We hope to be of service to you again in the future. Best wishes, Infiniti Of Massapequa

June 27, 2021

Gina in Service makes every customer feel like they are the most important customer of the day. I've never seen a Service Representative that looks out for the best interest of the Customer like Gina does. More

by Bill D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina and Nick
Jun 28, 2021 -

INFINITI City of Massapequa responded

Bill D, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Massapequa! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2021

Service Manager Frank cares about the customers and their vehicles. Waiting area is modern and kept in pristine condition. Customer satisfaction is Infiniti of Massapequa goal. More

by Vavaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 07, 2021 -

INFINITI City of Massapequa responded

Vavaa, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Massapequa. If you have any further questions, please give us a call. We're always happy to help!

May 20, 2021

Can’t say enough... Paul R. Was great .. love my new QX50.. just my style . Thank you for a wonderful experience.. would highly recommend to family and friends. More

by Krihm123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rabinowitz
May 22, 2021 -

INFINITI City of Massapequa responded

Krihm123, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Massapequa! If you have any further questions, please give us a call. We're always happy to help!

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