I-95 Nissan

Ram was very patient with me! I enjoyed my experience at the dealer and will be back for servicing here. Great job and you have a loyal customer the dealer and will be back for servicing here. Great job and you have a loyal customer More

Very happy w/my experience. Beca did a great job staying in touch w/me and informing me of the progress. She was knowledgeable and very professional in touch w/me and informing me of the progress. She was knowledgeable and very professional More

Nakita and RJ are amazing. From the first phone call to the keys in my hand - stellar service. West Palm Beach Nissan is the best! the keys in my hand - stellar service. West Palm Beach Nissan is the best! More

Will be sending more people. The customer service there was great they took their time to give you the service you need thank you Nissan was great they took their time to give you the service you need thank you Nissan More

This is my second visit to the service department. I have to say once again they did if is there such thing as 10 * service. Once again they were very professional and courteous. My vehicle was returned bac to say once again they did if is there such thing as 10 * service. Once again they were very professional and courteous. My vehicle was returned back to me cleaner than when I turned it in for service. More

areas needing improvement? 1. Not following Phase 2 Covid-19 precautions. no masks no 6 foot distance, no body limits 2. Lack of knowledge regarding what side was arm on, up or 1. Not following Phase 2 Covid-19 precautions. no masks no 6 foot distance, no body limits 2. Lack of knowledge regarding what side was arm on, up or down???????????that needs $1,000 service unlabeled photo 3.Car left running in holding area after completion of oil change for over 20 minutes? 4. dirty floor mat with grease and plastic left in car; greasy hands and pants on light colored leather upholstery and steering wheel...…...no cleaning precautions followed to prevent transmission of Covid, surely something could have been done while car sat for 20 minutes in holding area while running? 5. 10$ oil change turned into 15$ really??? Still a good price, but why not be up front? 6. no paperwork with contract to sign prior to work being done 7. things marked as need attention I don't know why they were not addressed: example washer fluid out.....but this is the usual for this service. I know cabin filter was not checked cause you all cracked my dashboard when I let you change it once, and this was not mentioned. you asked Being sent unsolicited emails More

Terrible customer service! Fraudulent worse experience of my life... Everyone at the facility need to be investigated for criminal activity... Group of criminals... Very unprofessional my life... Everyone at the facility need to be investigated for criminal activity... Group of criminals... Very unprofessional More

I no longer use your dealership because you do not honor my warranty. Recently I took my car to your dealership and they misdiagnosed my car. I now take my car to Nissan on 441 and will not return to your my warranty. Recently I took my car to your dealership and they misdiagnosed my car. I now take my car to Nissan on 441 and will not return to your dealership. More

Always fast professional great customer service and prices are less than an independent repair shop I only use West Palm Beach Nissan service department for all my vehicles whether they’re Nissans or n prices are less than an independent repair shop I only use West Palm Beach Nissan service department for all my vehicles whether they’re Nissans or not More

Super friendly and efficient staff. Came in for an oil change however they found some issues with the car which was covered under warranty and had it fixed within 24 hours. Rebekahprovided me with a loane change however they found some issues with the car which was covered under warranty and had it fixed within 24 hours. Rebekahprovided me with a loaner car in no time to ensure no interruptions to my day. More