I-95 Nissan

New 2020 Altima lease West Palm Bach Sales associates provide excellent customer service. Associates care about their clients and provide the best deal possible. Very knowl West Palm Bach Sales associates provide excellent customer service. Associates care about their clients and provide the best deal possible. Very knowledgeable and friendly sales associates. More

The fact that I went to your facility should show you how I feel about it. Besides, I follow Jay wherever he goes as he is an excellent service rep. I feel about it. Besides, I follow Jay wherever he goes as he is an excellent service rep. More

The customer service at this particular location is atrocious. From beginning to end, my experience was no good. When I called to find out if this location was servicing vehicles, the man I spoke to sn atrocious. From beginning to end, my experience was no good. When I called to find out if this location was servicing vehicles, the man I spoke to sneakily responded, "we never stopped." When a simple yes would have sufficed. I should not have to explain that I'm asking because there is a very real pandemic going on in the world and that most establishments were not doing business as usual. When I pulled into the garage, no one attended to me, someone just walked up to the wall near my vehicle and I, and leaned up against the wall. When I stepped out of my car, he just began putting things into my car without even speaking to me first. When I asked him if he was going to ask me why I was there, he rudely told me to go inside. Upon entering the inside service area, I was again not greeted, no one said anything to me or even acknowledged my existence. So, your paying customer is left feeling idiotic just standing around in this tiny area with no guidance. Eventually, someone walked past me and said "have a seat with someone and we will be right with you." I said to him "I don't see anyone.", to which he responded" I know, give us a moment and someone will be with you." If you knew that there was no one available, why tell me to go to someone? I was flummoxed to say the least. The associate that helped me was nice enough. However, he seemed offended by me taking precautions against this pandemic the entire world is dealing with by using a tissue to touch the pen that he and many many others have been touching daily. He sarcastically offered me hand sanitizer. I'm a health care professional and I did not appreciate that at all. After all of that, I watched them service my vehicle through the window in the waiting area. I saw them change my oil and fill my tires with air, but I did not see them rotate my tires which I paid for. Unbelievable. If they completed the multipoint inspection that was complimentary, they never gave me the results. The complimentary cleaning and vacuuming was subpar to say the least. I will not be bringing my vehicle back for anything at all to this location. More

Brought car into service for an oil change and tire rotation . Stephen alerted me about a recall and that was performed also. That saved me another trip back . That was appreciated. The car was washe rotation . Stephen alerted me about a recall and that was performed also. That saved me another trip back . That was appreciated. The car was washed also. More

Pete helped me with 2 car oil changes and finally fixed transmission. In a timely matter very informative. Kept me in the loop of status transmission. In a timely matter very informative. Kept me in the loop of status More

Pete is awesome! Always fast and friendly service. The service department is the only reason I bought a second car from Nissan. Great deals too. service department is the only reason I bought a second car from Nissan. Great deals too. More

Excellent visit to the dealership service center which provided top notch service that I have come to expect. Rebecca Benjamin took very good care of me and handled my visit superbly even taking care of provided top notch service that I have come to expect. Rebecca Benjamin took very good care of me and handled my visit superbly even taking care of service that was recommended on my last visit . More

They were friendly, knowledgeable, and courteous. The car was done on time, everything was fixed as promised. I will bring my car back for servicing again. car was done on time, everything was fixed as promised. I will bring my car back for servicing again. More

Mr. Pete Wyman is always very helpful, kind & trusting. He explains prior work and cost needed clearly and I appreciate that; he is a total professional. I always ask for Pete. Excellent service! He explains prior work and cost needed clearly and I appreciate that; he is a total professional. I always ask for Pete. Excellent service! More

Jay was very professional and knowledgeable. However, it took almost 1 hour for him to get my key after service was completed. I was disappointed with the car wash and vacuum took almost 1 hour for him to get my key after service was completed. I was disappointed with the car wash and vacuum More