I-95 Nissan

My car was in the shop for a week. During this week of xxxx, I received no information about the vehicle, they didn’t diagnose in a timely manner, their staff seemed to not care about me as a customer. I xxxx, I received no information about the vehicle, they didn’t diagnose in a timely manner, their staff seemed to not care about me as a customer. I dropped it off on Tues, work did not get started until Friday afternoon. Saturday I went in and it still was not diagnosed. Steve was atrocious at best at keeping me in the loop with everything. I strongly recommend no one use this shop until things get tightened up. I was just at the Jiffy Lube to get an oil change, and my battery died in their lot. They probably would’ve told me this had they diagnosed issues properly. More

Customer service clearly. Polite respectful bathrooms social distances water internet faster time wash down excellent education necessary service on time, check for future service nice dealer social distances water internet faster time wash down excellent education necessary service on time, check for future service nice dealer More

Male employee in service office not wearing face mask during a pandemic & mandatory order to wear one in effect. Careless attitude means a lost customer. during a pandemic & mandatory order to wear one in effect. Careless attitude means a lost customer. More

Stephen was very accomodating and professional, he always made sure where they are with your car and updates you constantly. It was a breeze having my car serviced at west palm beach nissan made sure where they are with your car and updates you constantly. It was a breeze having my car serviced at west palm beach nissan More

So far so good with the service department at this dealership. I moved to Florida in 2018 and bought my second Nissan vehicle. Love Nissan. dealership. I moved to Florida in 2018 and bought my second Nissan vehicle. Love Nissan. More

I had an appointment for AOL change and it still took over an hour and a half before the did my service, and I had an appointment over an hour and a half before the did my service, and I had an appointment More

Staff very helpful The facility is very clean. The staff is very helpful and will go above and beyond to help you. I definitely would refer this location The facility is very clean. The staff is very helpful and will go above and beyond to help you. I definitely would refer this location More

Always 5 star service with WPB nissan. All of my service needs are always met in a timely, efficient and professional manner. Rebekah is always the best. needs are always met in a timely, efficient and professional manner. Rebekah is always the best. More

Did not value me as customer once I signed paperwork. Paperwork incorrect and scratch on new lease was supposed to be scheduled for maintenance. Old lease not paid off... had to contact Headquarters of Paperwork incorrect and scratch on new lease was supposed to be scheduled for maintenance. Old lease not paid off... had to contact Headquarters of Nissan and open a case due to fact that no one at dealership wanted to be held accountable. Also had to file a complaint with State of Florida Attorney General Consumer online. Pending legal assistance at this point. Inept and untrustworthy. More

I bought used car here. Within 2 months check engine light went on. Needed catalytic converter. Nissan charged $500, $200 discount. Good servicing. Price opinions? light went on. Needed catalytic converter. Nissan charged $500, $200 discount. Good servicing. Price opinions? More