I-95 Nissan

Excellent service !!!!!!! Robert is excellent!!! He helped us too much. I recommended napleton dealer in special Robert sales person. thank you Robert for all your effort wi Robert is excellent!!! He helped us too much. I recommended napleton dealer in special Robert sales person. thank you Robert for all your effort with us you are the best !!!! The next vehicle we will buy in napleton (Robert alarcon) will be our sale person. thank you Robert for do your best service with us!!!! Andrea Colombo Juan Salazar More

Sales Person Robert Alarcon I am very grateful for the way Robert greeted me from the beginning to the end. It is a very nice and always with a good attitude person. I recommend I am very grateful for the way Robert greeted me from the beginning to the end. It is a very nice and always with a good attitude person. I recommend him blindly. Robert is very professional in all aspects. Thanks for all your advise, Robert thanks for all your help. Thanks Napleton Nissan More

Great experience! I visited this dealer couple if times before making my purchase and my sales consultant Roberto was excellent! Not only he helped me make the right de I visited this dealer couple if times before making my purchase and my sales consultant Roberto was excellent! Not only he helped me make the right decision but he also accompany my every step if the way! Keep in mind it was my first purchase and he explained every single question I had! Overall it was a very nice experience for my fist purchase and I would recommend this dealer and Roberto to anyone. Thank you Napleton Nissan! More

Wonderful Job! Just want to thank MR Roberto Alacorn for his incredible help toward me. Keep it up, and God will make you one of the greatest worldwidesellers. Amazi Just want to thank MR Roberto Alacorn for his incredible help toward me. Keep it up, and God will make you one of the greatest worldwidesellers. Amazing job!!! More

ESTOY FELIZ CON MI NUEVO AMIGO ROBERT ROBERT ES UNA PERSONA MUY DEDICADA A AYUDAR A LOS COMPRADORES EXCELENTE SER HUMANO GRAN AMIGO SI HAY ALGUIEN QUE PUEDE AYUDAR ES EL GRACIAS ROBERT ROBERT ES UNA PERSONA MUY DEDICADA A AYUDAR A LOS COMPRADORES EXCELENTE SER HUMANO GRAN AMIGO SI HAY ALGUIEN QUE PUEDE AYUDAR ES EL GRACIAS ROBERT More

my experience Overall i had a great experience at this store. They took care of me and gave me a great price on my new 2014 Nissan rogue. I will definitely be refer Overall i had a great experience at this store. They took care of me and gave me a great price on my new 2014 Nissan rogue. I will definitely be referring friends and returning when i am ready for another purchase! More

Napleton Nissan My experience was very pleasant. The service I received was beyond perfect. I would defiantly recommend friends and family to the Napleton Nissan, I g My experience was very pleasant. The service I received was beyond perfect. I would defiantly recommend friends and family to the Napleton Nissan, I guarantee it. More

I am very happy with my purchase of a 2013 Nissan Altima SV. This Is the car I walked in wanting and this is the car I walked out with. Sam in finance made the experience so much easier and also was able to SV. This Is the car I walked in wanting and this is the car I walked out with. Sam in finance made the experience so much easier and also was able to get me in the car I really wanted. More

I am very,very happy with the quality service that I experienced at Napleton Nissan. Robert Alarcon was AWESOME!! The guys (Charlie and Malik) in finance was awesome as well. They all had great person experienced at Napleton Nissan. Robert Alarcon was AWESOME!! The guys (Charlie and Malik) in finance was awesome as well. They all had great personality and great customer service. I am really looking forward to coming back to the dealership for my future purchase, and I will highly recommend any and everyone that I know that is looking for a car to go to Napleton Kia. Thanks guys!!! I look forward to dealing with you again in the future. More

2nd Update: I just received my car back from Nissan. Eddie Barros, the Service Manager, did everything he promised during our first exchange. He completely exceeded my expectations in the areas of serv Eddie Barros, the Service Manager, did everything he promised during our first exchange. He completely exceeded my expectations in the areas of service and communication. I am glad that I had the opportunity to work with him, and hope that my experience will keep other people from having similar experiences. I will definitely recommend people to this service center after all that has happened, and I would encourage people in the future to use the appropriate forum when you feel things are not the way they should be. Thanks to Eddie and Napleton Nissan for correcting the problem, and thanks to Dealerreater.com for giving me a forum to have my issues addressed completely and properly!!! ********* Update: I was contacted by the Service manager of this facility earlier today about my experience. He expressed a desire to work with me on getting my car taken care of, and changing my opinion of the service center in general. Since I was raid to believe in giving someone a second chance I will take my car back to the service dept. tomorrow, 3/13. I plan to update this forum after tomorrows visit. ******** I made an appointment (my 2nd one, the first was just as bad but a different story) last week or so to service the A/C on my 2013 Leaf. the car only has 5900 miles on it, but the A/C blows only hot air. The person on the phone was nice enough and made the appointment for MArch 4th at 9:30 AM. I arrived few minutes early, told the service person what was wrong, and entered the waiting area. I was told I would receive a ride via the shuttle to my work, as I normally begin working at 9AM. 35 minutes later no one had showed up to take mo to work, so I asked the checkout person what the deal was. Around this time someone else came out of the service department looking for me. He took me back to the service area, and returned my keys to me. I thought the car was finished and I could leave, but instead this guy tells me that the have not and cannot even look at my car. there is currently no certified Leaf technician working at that location. My immediate question was why wasn't I told that when I made the appointment, of course his answer was he didn't know. My next question was couldn't (or wouldn't) they get a certified mechanic to come work on my car, or could they transport my car to another dealer to repair it?? The answer was simply no. I am completely left feeling that these people don't care about servicing any of their customers after the purchase, and essentially it is your problem once you drive off the lot. At this point I am still driving around in S. Fla with summer right around the corner and a car with no A/C. Sadly,this was a better experience than my first service appointment at this dealer, at least this visit didn't cost me anything. Again Id like to state for the record that my car is a lease, and has less than 6,000 miles on it. I would return this car and end the lease today if I could, solely based on the rotten service experiences. I can't imagine anyone expecting someone to actually buy something from this place, at least after what Ive seen. KD/WPB,FL More