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I-75 Toyota of Lake City - Service Center

Lake City, FL

4.7
235 Reviews

235 Reviews of I-75 Toyota of Lake City - Service Center

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June 03, 2021

Had an issue with warranty and was able to reach out to my original salesman and he was able to help me resolve the issue More

by Townsec2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Howerton, Robbie Morton
May 24, 2021

As the owner of 2 Toyota vehicles, I continue to return to Rountree Moore Toyota because of their quality, courtesy, prompt and professionalism. From thetheir service advisors to their technicians. More

by Jbodagger71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy O’Cain
May 16, 2021

The sales team, especially John Scobie were great!John went over and above when we called about someone else's keys being left in our vehicle after service. No one in service returned our calls. This was More

by WJOHNSON28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scobie, Steven Schellinger, Brandon Macfarlane
May 11, 2021

Ashley and Quincy did a good job on my sienna keeping me informed about how the work was going thank you to both of them More

by RAYMONDLCHANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scobie, Melissa Standridge, Quincy Shindelbower
May 06, 2021

Very helpful and knowledgeable. Super quick and easy Very helpful and knowledgeable. Super quick and easy first service visit at this dealership. Ashley explained everything to be performed and acknowl More

by scottgb29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Ashley is the best GM on the planet. Jennifer is the best Service Manager this side of the Milky Way and James Holloway is simply a credit to all of humanity!!! These people are the best. Ever. They are More

by Rich Lupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Carter, James Holloway
April 30, 2021

A complete pleasure to have Ashley O'Cain take care of my vehicle service needs. She is honest and knows what she is talking about!! A complete professional! More

by Sequoia4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

Wonderful service no complaints. I would definitely recommend others to go to Toyota and their service dept! Sales team is amazing. Rashaad and Steven was great More

by raquelbell1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashaad Rembert, Ashley Carter, Judy O’Cain, Amber Huggins, Steven Schellinger, Brandon Macfarlane
March 26, 2021

Good service. Shorter wait times would be ideal. Other than that pleased. Coupons are good, appt setting is easy. This is my review in 25 words. More

by LODOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Awful. Convinced my husband to "rent out" our car instead of trading it and to buy a brand new truck. Would not recommend to anyone More

by Anonymous
Recommend Dealer
No
Employees Worked With
Marissa Mazzamuto
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