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I-75 Toyota of Lake City - Service Center

Lake City, FL

4.7
235 Reviews

235 Reviews of I-75 Toyota of Lake City - Service Center

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May 16, 2022

Great customer service. They have a very helpful and friendly service department. I always have a good experience More

by Toyota jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Riviere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2022

Always very good service on my car when I am there; keeping me well informed of progress. More

by GWALKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Downey
March 19, 2022

Raquel thanks for all you do to make sure the customer service is top notch thank you More

by joedrolacy81
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

If I could give this dealership a 0 I would. Paid $3000 If I could give this dealership a 0 I would. Paid $3000 for a platinum extended warranty. When my hybrid battery would not start due to cold weather More

by Tracydouglas417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Herndon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Tracydouglas417 responded

Also I was emailed today that the warranty would not even cover the battery (trunk battery). $3000 down the drain this was their platinum warranty

January 08, 2022

They're wonderful people to work with...They get the job done right....They're nice .intelligent..straightforward about what they say..Excellent dealership... More

by Lisabarfield52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cosentino
November 22, 2021

Ray did a great job helping us to purchase or tundra. Everyone was great during the process. More

by JOEW4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graham Dyck, James Holloway
Nov 26, 2021 -

I-75 Toyota of Lake City responded

Congrats on your new Tundra, Joe! We're delighted to hear our team member Ray was so helpful. Thank you for the excellent review!

Nov 27, 2021 -

JOEW4 responded

Ray was excellent, Ashley is always excellent, so is Erica in service. The only thing that I wasn't impressed with is, I signed a paper with my offer they gave me a counter and I signed and agreed on a monthly payment and when we got to financing the payment was a different price than what was signed and agreed upon.

August 08, 2021

John has a great personality and provided us with excellent customer service. We were under a time restraint and the whole staff worked with us to ensure we got our vehicle quickly and efficiently. More

by Gatordawg1710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scobie, Graham Dyck, Judy O’Cain, Steven Schellinger
August 02, 2021

Greatest attention, nice deal, no regrets at all. I will recommend this dealer with out a problem, tanks for helping me find the car that I wanted More

by Emmanuel Badillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graham Dyck, Steven Schellinger, Josh Ledogar, Nathan Allen
July 13, 2021

You have a real winner in Erica Fuller, she was our service advisor today, from start to finish she is 1st class and your complete dealership is great, and being smart consumers that is why we spent ou More

by MikeyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Fuller
June 10, 2021

Has to do with service. Called to get the rear lift raised on my highlander because not very high. Have to bend over to get things in because if not hits me in my head. Never returned my call. More

by RHRRANCH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Standridge
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