I-75 Toyota of Lake City - Service Center

Friendly and professional! They have Great service and very friendly and professional. Was very helpful and let me leave my car all afternoon to be picked up after work. They have Great service and very friendly and professional. Was very helpful and let me leave my car all afternoon to be picked up after work. More

Great service! I brought in my Toyota Corolla for a recall repair, and the service department was wonderful to work with. They made everything quick and easy, which I brought in my Toyota Corolla for a recall repair, and the service department was wonderful to work with. They made everything quick and easy, which isn't always the case when working with a car dealership! More

Good service I've always brought my RAV4 to Toyota for servicing since I bought it in 2014. There have been a couple times service writers were not the greatest bu I've always brought my RAV4 to Toyota for servicing since I bought it in 2014. There have been a couple times service writers were not the greatest but we decided to give it one last try and were lucky enough to meet Mitchell Summerlin. Mitchell greets us promptly when we drive up, he is efficient - he gets information he needs and directs us to the waiting area with coffee and magazines where we have a comfortable wait. Mitchell made a difference in our decision as to where we take our Toyota for servicing. He always let's us know what we may need in the future, so we can plan for it. He is an asset to this dealership. Check out is always a pleasant experience with Ms. Green or Ms. Dicks, both are very nice ladies. They were even pleasant during the renovations! It's encouraging to us as customers to have such good people working at Rountree-Moore Toyota, and we will continue to return. More

Timely,Efficient Service An appointment for periodic service was available for 2 hours after I called. Service and office personnel are proficient, professional, informativ An appointment for periodic service was available for 2 hours after I called. Service and office personnel are proficient, professional, informative, and helpful. The shuttle service and car wash perks are invaluable for aging seniors like me. More

Received a recall from Toyota, on 2017 Corolla Called and was told to bring car in next day. Took 1 and 1/2 hours to do Software update on my vehicle, no parts needed Called and was told to bring car in next day. Took 1 and 1/2 hours to do Software update on my vehicle, no parts needed More

Excellent Job, Mitchell! I came in for an oil change and also inquired as to how long it would take to complete an air bag recall repair, as my car was on the recall list. Mit I came in for an oil change and also inquired as to how long it would take to complete an air bag recall repair, as my car was on the recall list. Mitchell, who was my service advisor, told me it would take about 1 1/2 hours. Since I was on a fairly tight schedule for the day, I told him it would have to wait. While I was in the customer waiting area, he came in and told me that since the parts were all available, it would only take about 45 minutes to perform the recall repair. Including the oil change, I was there for 1 3/4 hours! Thanks, Mitchell! More

First time service on my new car The service bay was easily visible. Honest assessment of what I needed. No one tried to talk me into extra service or parts that I didn’t want! The service bay was easily visible. Honest assessment of what I needed. No one tried to talk me into extra service or parts that I didn’t want! More

Oil change I bought a Camry from this dealership a few months ago and it was time for an oil change, my hubby tried to do the change himself and was unable to du I bought a Camry from this dealership a few months ago and it was time for an oil change, my hubby tried to do the change himself and was unable to due to the oil filter being tightened to tight on the previous change. Rountree service center took care of it for free and gave us another oil change as well for our inconvenience. Wonderful service!!! More

Customer Service is awesome! We started using Rountree Toyota because who is better to work on your vehicle then those that specialize in your model. We had a couple of options n We started using Rountree Toyota because who is better to work on your vehicle then those that specialize in your model. We had a couple of options near by and we had tried another Toyota service dealership but customer service wasn't worth the drive. So we went to Rountree in Lake City. From the moment we called to the moment our truck was fixed service was excellent. It didn't matter who you crossed paths with they were detailed, respectful and knowledgeable in what they were doing. Price was a bit over our budget but it was worth it... More

Fast and Courteous Very helpful by telling me that next month I would need to have my transmission serviced so that I could plan on the extra expense ( gave an approxima Very helpful by telling me that next month I would need to have my transmission serviced so that I could plan on the extra expense ( gave an approximate price too!). Even helped me find the tire key ( I knew it was someplace in the van) so they could rotate my tires! More