I-75 Toyota of Lake City - Service Center

Great Experience Friendly, knowledgeable staff ... the young man who helped me was very accommodating and cordial, and acted in a professional manner. Overall very ple Friendly, knowledgeable staff ... the young man who helped me was very accommodating and cordial, and acted in a professional manner. Overall very pleased with the service I received for my 2018 Toyota Avalon. More

.Great Personnel Heather, Chris and Mitchell are very professional, Courtesy and provide Personal Service. They are concerned about customer satisfaction. I will re Heather, Chris and Mitchell are very professional, Courtesy and provide Personal Service. They are concerned about customer satisfaction. I will recommend Rountree to my friends - Thank you... More

Not happy with OVER ONE HOUR oil change I was VERY DISSATISFIED with the fact that it took OVER ONE HOUR to change my oil. I even had an appointment at 11:30! At 12:45 I went to see how much I was VERY DISSATISFIED with the fact that it took OVER ONE HOUR to change my oil. I even had an appointment at 11:30! At 12:45 I went to see how much longer it was going to take. A young guy at the cashier's desk went to go check because no one was answering the phone. He said they were finishing up when he came back. About 5 minutes later Ivan came and gave me my paperwork. When I went to get in my van, it wasn't even vacuumed!! I went back inside and said, "Is vacuuming not s part of this service anymore?!?" I was told, "Well, we're in the middle of switching detail people." Sooooo.....it took OVER an hour to change my oil AND I didn't get the front of the van vacuumed, AND no one bothered to tell me until I got in my van. I have had a good experience before, but this one was ONE star. SO FRUSTRATED!!! AND NOT happy!!!! 😡😠 More

Superb service All the requested service work was accomplished in a professional manner. Technician Number 1742 did an excellent job. I will continue to be a repea All the requested service work was accomplished in a professional manner. Technician Number 1742 did an excellent job. I will continue to be a repeat customer. More

Top quality of service staff Always somehow get Mr Mitch as a rep. He is very professional and educates his customers in a way they understand. I have recommended several Toyota d Always somehow get Mr Mitch as a rep. He is very professional and educates his customers in a way they understand. I have recommended several Toyota drivers to your store as a result of this service staff. More

Superb. Always greeted by a friendly face and never a hard sell for things your vehicle doesn't need. Also a comfortable waiting area with coffee and vending Always greeted by a friendly face and never a hard sell for things your vehicle doesn't need. Also a comfortable waiting area with coffee and vending machines. More

Quick service I love the fact that the service is generally quick , especially when I’m waiting. The only thing about dealerships is that they don’t even offer to v I love the fact that the service is generally quick , especially when I’m waiting. The only thing about dealerships is that they don’t even offer to vacuum out your car or offer car washes anymore. I think that would be a added pleasure since it’s hard for some older people to do. Just a thought. More

outstanding Mitch always take great care of me when I bring my vehicle in for service He always goes above and beyond. He’s a huge reason I continue to patroniz Mitch always take great care of me when I bring my vehicle in for service He always goes above and beyond. He’s a huge reason I continue to patronize our local Toyota Sevice Center More

Great not a long wait I had a great experience. Very friendly and efficient. They did everything I needed and it wasn’t an all day wait. I would recommend going here for se I had a great experience. Very friendly and efficient. They did everything I needed and it wasn’t an all day wait. I would recommend going here for service to my friends More

Service Very friendly staff and fast but effective service,will recommend Toyota service to anyone that has a Toyota or any brand of vehicle,,we will return Very friendly staff and fast but effective service,will recommend Toyota service to anyone that has a Toyota or any brand of vehicle,,we will return More