I-75 Toyota of Lake City - Service Center

Superior in Every Way I always trust Roundtree Toyota with my 4 Runner for 15 yrs now, so much so that I never let anyone else mess with it, not even an oil change is done I always trust Roundtree Toyota with my 4 Runner for 15 yrs now, so much so that I never let anyone else mess with it, not even an oil change is done anywhere else!!! It's always a pleasant experience no matter who waits on me and I always leave knowing my truck in great shape and that my truck will take care of me on the roads. I'm a long time widow, always on the road by myself, including a lot of back roads, so I depend on my truck to keep me safe. I never worry cause I know Roundtree Toyota's always got my back!!! They are Superior in every way and I recommend them for "Sales" and "Service" to everyone I know, and that's a lot of people!!! I would like to give special attention to Mitchell Summerlin, Service advisor, and to Chris Summerlin, Service Dept Mgr, who both went "above and beyond" for me on my last visit!!! Sincerely & always a happy customer, W C Bradford County, Fl More

Service Representative I found this to be the first time in the many years that I have been to a Toyota service station to feel as though I was not being taken advantage of. I found this to be the first time in the many years that I have been to a Toyota service station to feel as though I was not being taken advantage of. The service representative took the time to explain why I needed to have certain things done to the car. That made me feel very comfortable and not feel as though I was pushed into purchasing parts that were not necessary. More

In and out on a Saturday. Convenient and fast. Stopped by for regular service. I was there less than an hour. Waiting area is very nice and has access to vending machines. Even my salesperson, H Stopped by for regular service. I was there less than an hour. Waiting area is very nice and has access to vending machines. Even my salesperson, Heather, stopped by for a chat. Great service! More

Speedy service. courteous and knowledgeable staff. I was pleasantly surprised when Mitchell told me he could take care of my Toyota recall on the engine harness in 30 minutes. He is a man of his word. I was pleasantly surprised when Mitchell told me he could take care of my Toyota recall on the engine harness in 30 minutes. He is a man of his word. I was treated very courteously by him and his co-worker. Job well done gentlemen. Thank you very kindly More

Felt like a queen Was treated with great respect. Service was quick and completed without further problems. John Scobie is an excellent salesman and treated me the way Was treated with great respect. Service was quick and completed without further problems. John Scobie is an excellent salesman and treated me the way I always wanted to be when I walk in to buy a car. More

Service Chris and Mitchell always go above and beyond my expectations for repairs and service on my Toyota. Extremely courteous, friendly and helpful every si Chris and Mitchell always go above and beyond my expectations for repairs and service on my Toyota. Extremely courteous, friendly and helpful every single time! More

Usually good but disappointed Oil change was fine. Friendliness was fine. Cleanliness of the showroom was all fine. I’m a repeat customer. I bought a vehicle from this dealership. Oil change was fine. Friendliness was fine. Cleanliness of the showroom was all fine. I’m a repeat customer. I bought a vehicle from this dealership. My complaint was that a lie was typed into my service receipt. While there for an oil change I was made aware of a recall on my Sienna’s sliding door. I live over an hour away. I was told it was a half days worth of work to fix the recall. On my receipt it says “a rental was offered and customer refused.” I was NEVER offered a rental. It was suggested to me to schedule an appointment at a later day to fix it. The word “RENTAL” was never even mentioned. It says customer denied recall like 4 times. It came up once in conversation. Is this just a way of covering yourself if something were to happen? It comes of as dishonest. And if you’re dishonest on paperwork to cover yourself, what other things are you dishonest about or willing to be dishonest about in the future to cover yourselves. It has left a really bad taste for me and it makes me question whether I’ll ever return. More

Service Was disappointed when I picked up my vehicle. I always received a wash and vacuum from Kia but didn't receive one from Toyota. Also all my settings ga Was disappointed when I picked up my vehicle. I always received a wash and vacuum from Kia but didn't receive one from Toyota. Also all my settings gave where changed in my car. I will not be using them again. The young lady Ms. O'Cain atbthe deak was very nice. Other than that service was not good. More

Excellentl service as usual. I made an appointment for routine service and arrived a few minutes early. The service advisor promptly took care of my needs. I was out the door in I made an appointment for routine service and arrived a few minutes early. The service advisor promptly took care of my needs. I was out the door in no time. More

Update program for ecu. Fast, courteous, professional. Update was a recall, no charge to me. Customer waiting area is nice, complementary coffee (nice variety provided) and Fast, courteous, professional. Update was a recall, no charge to me. Customer waiting area is nice, complementary coffee (nice variety provided) and donuts. All personnel were respectful and friendly. More