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I-75 Toyota of Lake City - Service Center

Lake City, FL

4.7
235 Reviews

235 Reviews of I-75 Toyota of Lake City - Service Center

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June 15, 2024

Raquel in the service department is amazing! Both visits she kept me up to date on my cars service. Parts had to be ordered and she called when they arrived and set up the service appointment fo More

by gigicrews2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Great people, great service, great atmosphere. I would highly recommend I75 Toyota of Lake City! More

by tad0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Had my truck serviced by the nicest people. Was needing an oil change and they were very good about speed of service and explaining service plan and maintenance schedule. More

by duranty27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Ferencz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

I was in the service department for a oil change and the staff was very friendly as always. I had a few questions about a new vehicle and they were very knowledgeable and able to answer all of my questions. More

by ninahoyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Ferencz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

ninahoyt responded

Definitely will be back!

April 04, 2024

Ashley took care of me in service. She is awesome! I will definitely be back! More

by richardr333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Apr 04, 2024 -

I-75 Toyota of Lake City responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ashley here at I-75 Toyota of Lake City to be a positive one. Please don't hesitate to reach out if you need anything else.

April 04, 2024

Ashley Carter personally drove vehicle for routine service at I-75 Toyota of Lake city. The team at this dealership continues to impress me with their exceptional service. From routine maintenance to More

by AmberOkolichany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Carter, Roy Carter
Apr 04, 2024 -

I-75 Toyota of Lake City responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Amber, and it's great to hear about your excellent experience here at I-75 Toyota of Lake City.

April 03, 2024

So I was at the dealership with my mom today while she had her car serviced. I go outside around 9 am for a cigarette and the cigarette can is on the side of the building. I'm smoking my cigarette as a fe More

by Melhurst1994
Recommend Dealer
No
Employees Worked With
Aaron MacFarlane
Apr 03, 2024 -

I-75 Toyota of Lake City responded

We appreciate your feedback and will look into this further. Our goal is to provide a comfortable and respectful environment for every guest. Please reach out to our general manager, Ashley Carter, at your earliest convenience. His email address is acarter@i75toyota.com. Thank you.

March 01, 2024

Very good experience. Knowledgeable staff kept me informed on my service needs. Quick turn around and professional repair. I will use the again. More

by kenkal318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Phillips
Mar 01, 2024 -

I-75 Toyota of Lake City responded

Thanks for sharing about your experience with I-75 Toyota of Lake City. We appreciate your business and hope to see you again soon!

May 21, 2023

On Dec 8, I called Rountree Moore Toyota in Lake City, FL to ask about them honoring a paint recall. Erica told me I was covered for the free work and could schedule immediately. I told them my wife was just More

by h1pp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Herndon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Lowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Very helpful and friendly My experience with the dealership has always been a pleasure for me. More

by mglaverdure@gmail.com
Recommend Dealer
Yes
Employees Worked With
Chad Turner
1
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