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I-75 Toyota of Lake City

Lake City, FL

4.8
1,837 Reviews

1232 W US Hwy 90

Lake City, FL

32055

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1,837 Reviews of I-75 Toyota of Lake City

November 29, 2021

Overall good experience and had no problems when I arrived for the pre negotiated deal. Also was able to work with me on trade. More

by 606zpx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Standridge, Caleb Wynn
Nov 30, 2021 -

I-75 Toyota of Lake City responded

We're thrilled to hear our team made your visit a great one -- thanks!

November 26, 2021

We received a great deal at Rountree ,Heather was very We received a great deal at Rountree , Heather was very professional and helped us Get the vehicle we wanted, we have bought several vehicles here More

by William Sauls Sr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Green
Nov 26, 2021 -

I-75 Toyota of Lake City responded

We're thrilled to hear our team member Heather made your experience a great one! Thank you for the amazing review!

November 26, 2021

Typical dealership I guess, all nice n smiles;but hit you with fees and such to get more $$ out you. More

by Nate2100
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Cosentino
Nov 30, 2021 -

I-75 Toyota of Lake City responded

We're sorry if we didn't meet all of your expectations. If we can address any concerns you have directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 23, 2021

Salesman was very good and not pushy explained everything I wanted to know I would recommend anyone to give them a chance More

by Mary Langley
Recommend Dealer
Yes
Employees Worked With
Graham Dyck, Caleb Wynn
Nov 26, 2021 -

I-75 Toyota of Lake City responded

Thank you for the great review, Mary!

November 22, 2021

Ray did a great job helping us to purchase or tundra. Everyone was great during the process. More

by JOEW4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herndon, Graham Dyck, James Holloway
Nov 26, 2021 -

I-75 Toyota of Lake City responded

Congrats on your new Tundra, Joe! We're delighted to hear our team member Ray was so helpful. Thank you for the excellent review!

Nov 27, 2021 -

JOEW4 responded

Ray was excellent, Ashley is always excellent, so is Erica in service. The only thing that I wasn't impressed with is, I signed a paper with my offer they gave me a counter and I signed and agreed on a monthly payment and when we got to financing the payment was a different price than what was signed and agreed upon.

November 17, 2021

Best experience I’ve ever had buying a vehicle. Everyone went out of their way to helps us. Thanks a million! More

by dbc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Matthews, Roy Carter, Joel Makatura, Aaron MacFarlane
Nov 26, 2021 -

I-75 Toyota of Lake City responded

We're delighted to hear our team made your buying experience one of the best you've ever had! Thank you for the outstanding review!

November 15, 2021

The young man who took care of us was very helpful and did a good job. More

by Robbiescafe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Wynn
Nov 26, 2021 -

I-75 Toyota of Lake City responded

Thank you for the kind review!

November 11, 2021

Good people helping people. I love Gus Rentz. He is always polite, friendly and helpful. More

by ALICEDANDERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Riviere, Gus Rentz, Raquel Bell, Judy O’Cain, Brandon Macfarlane, Jennifer Dempsey
Nov 26, 2021 -

I-75 Toyota of Lake City responded

Thank you for sharing your appreciation for our team member Gus!

November 09, 2021

Purchased 2019 Camry on 9/8/21. Discovered no owners manual in glove box. The one in glove box was for a 2019 Tacoma. On my 4th call to obtain the actual owners manual for the car I purchased, I was t More

by KR0214
Recommend Dealer
No
Employees Worked With
Heather Green
Nov 30, 2021 -

I-75 Toyota of Lake City responded

We're sorry that we've disappointed you. We would still be happy to order a manual for you, simply send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 08, 2021

Melissa was OUTSTANDING & the whole dealership was very helpful. They answered all of my questions and there were a lot. Melissa helped me with getting the vehicle I want and although I had lots of questio More

by ellie_mae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Standridge
Nov 26, 2021 -

I-75 Toyota of Lake City responded

Ellie, we're thrilled to hear our team member Melissa delivered an excellent customer service experience! Thank you for the amazing review!

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