I-5 Motors
Fife, WA
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RC and Craig were absolutely amazing! I traded in my Cadillac in my class C motorhome and I bought this amazing GMC three-quarter ton pick up. It’s gonna be perfect for pulling my travel I traded in my Cadillac in my class C motorhome and I bought this amazing GMC three-quarter ton pick up. It’s gonna be perfect for pulling my travel trailer. RC with a sky cam photo for my photo album along with his wonderful good nature and fun loving way of life made for The best buying experience ever! This is the second car I bought from I-5 motors and I highly recommend them to anyone. Last time I bought my Cadillac and I-5 motors and I swore if ever bought another car it would be from them and I did. I know that buying a car can be nerve-racking, but these people take all the nerves out of it. It was a wonderful experience Craig was amazing with the paperwork and getting things away I wanted him at the price I wanted to pay. They are absolutely fantastic! More
I recently purchased a beautiful Range Rover from I-5 Motors. The associate who helped me find my car was, Bill. He was very personable, straight forward and patient. Within a few hours I was driving awa Motors. The associate who helped me find my car was, Bill. He was very personable, straight forward and patient. Within a few hours I was driving away in my new car. Bill worked with me to get into the car I wanted, with a monthly car payment I could afford. the finance department found a bank who would finance my car at a 2.6% interest rate. if you prefer a quick and simple buying experience and you are looking to purchase a vehicle, i highly recommend going I-5 Motors! Thank you Bill for such a great experience. - Ericka Nickerson More
Just bought a beautiful Lexus ES350 from Jessy and the great folks at I5motors and must say these guys are the best, they made sure we got and were happy with our car, will definitely be back. great folks at I5motors and must say these guys are the best, they made sure we got and were happy with our car, will definitely be back. More
First time purchasing a certified car online. Workout Great! Excellent customer service 👏 from Tanya, Jessey, Rod, Craig and Summer which cordially and efficiently worked with my transaction.  Great! Excellent customer service 👏 from Tanya, Jessey, Rod, Craig and Summer which cordially and efficiently worked with my transaction. 👍👍 Job Well Done Team! Respectfully, Carlos C. Bocker More
I called this i v Motors dealership three times to make sure the car I wanted to drive and Infiniti G37 was ready and available to test drive I arrive there after 8 hour and a half drive from Silverdale to sure the car I wanted to drive and Infiniti G37 was ready and available to test drive I arrive there after 8 hour and a half drive from Silverdale to find out from a very rude RC sales person that the car was not there and in the shop somewhere they never help me find another car or offered in the apology or in every way acted in an ethical way they're the worst experience I've had in shopping for a car More
They do not know what customer services isJessy They do not know what customer services is Jessy ....sales person terrible,bad ,doesn’t know the job..... I could’ve been an easy sale... They do not know what customer services is Jessy ....sales person terrible,bad ,doesn’t know the job..... I could’ve been an easy sale... More
Worst Experience Ever - They don't give a crap about you Stereotypical dealership in the worst possible way. After jumping though umpteen hoops, providing solid financing through USAA, personal details, an Stereotypical dealership in the worst possible way. After jumping though umpteen hoops, providing solid financing through USAA, personal details, and everything requested, they still sold the vehicle out from under me. May the new sales manager, Joe, catch a healthy dose off kiss my xxx. The rest of you, have a nice day and BITE ME. Thanks for wasting my time and the inquiry on my credit. Another unsatisfied customer... More
Owners overcharge on licensing fees and never send then refund check unless you hound them. I got a check 3 months after and the check was already expired. These people just play games and are not trustwor refund check unless you hound them. I got a check 3 months after and the check was already expired. These people just play games and are not trustworthy. Don't buy anything from them! More
Bait and Switch Unfortunately, they are what you would think a stereotypical used car dealer is. Dishonest. They had a car listed on their website that I wanted to Unfortunately, they are what you would think a stereotypical used car dealer is. Dishonest. They had a car listed on their website that I wanted to test drive. I communicated back and forth with the online sales member. He said he would have the car out front and ready for me once I got there from 90 minutes away. When I got to the dealership he transferred me to a sales person. As soon as I got in the car i knew it was not the one listed online and had been communicating on. It was a different, more expensive one. When I asked about the other one, he said oh, we sold that a few days ago. Then of course they tried to sell me the more expensive one. Do not trust I-5 Motors. Dishonest. More
What a Great Experience! I had been searching for a Jaguar XKR Convertible since they discontinued in 2015. I-5 finally had just the car! But I am in Fort Lauderdale and the I had been searching for a Jaguar XKR Convertible since they discontinued in 2015. I-5 finally had just the car! But I am in Fort Lauderdale and they are in WA State - over 3,000 miles away! After speaking with Sam about the condition of the car, and his note of a very small dent (with Photo) I decided to try to make a Sale work. Sam pulled the front Lic. Plate and explained that there were also 4 ugly holes in the beautiful bumper. He helped me get the hang of how to ship the car. Eventually I went with "Sherpa" transport service (another great experience!). Eventually Jeff in the Financial Department held my hand with those details. And finally Summer handled the Title work. Everyone was personable, professional and actually fun to deal with. They somehow managed to turn a very stressful situation into a great experience! The whole process and the shipment across the US took about 2 weeks. And when the 2014 XKR rolled off the ENCLOSED transport (very important as noted by Summer), it looked like a Brand New Showroom Car!!! All my best - I love my 'New' Car!!! More