I-10 Chrysler Dodge Jeep RAM - Service Center
Indio, CA
387 Reviews of I-10 Chrysler Dodge Jeep RAM - Service Center
Had my Cherokee serviced. Christina Riccardi went over and above to find part for me. That was Thursday - part replacement will be Monday. Christina Riccardi went over and above to find part for me. That was Thursday - part replacement will be Monday. More
Been a Dodge/Ram owner for 10 years. This was the worst dealership service visit I’ve had in multiple locations across the country. They obviously don’t have good management or oversig This was the worst dealership service visit I’ve had in multiple locations across the country. They obviously don’t have good management or oversight since they are unbelievably far behind in their business. Waited six days for an appointment only to find getting an appointment was for a diagnosis and then could be days before they got to it. None of this was clearly communicated up front. I took my car and went directly from dealership to an alternate option where I was immediately greeted, work diagnosed and got my car back same day, work done professionally and fairly. I do NOT recommend this place and go to another dealership if you need work done by Chrysler. More
Christina wasn’t very responsive. Never returned my calls, Called my husbands number which I had left her messages with my number. Had to wait over an hour for her to return from her Never returned my calls, Called my husbands number which I had left her messages with my number. Had to wait over an hour for her to return from her long lunch hour. More