I-10 Chrysler Dodge Jeep RAM - Service Center
Indio, CA
389 Reviews of I-10 Chrysler Dodge Jeep RAM - Service Center
Carignan Dodge Ram 1500 service Robert in customer service dept, is great. Very pleasant person, respectful & detailed. When picking up my vehicle- he noticed the trick was dirty Robert in customer service dept, is great. Very pleasant person, respectful & detailed. When picking up my vehicle- he noticed the trick was dirty from the mechanic- grease on the door panels & interior panel as well. I was not happy about that AT ALL 😡😡. To offset my disappointment- Robert offered to have the truck detailed at no cost to me. 😀😀😅. Robert was great at turning around a unpleasant sityto a pleasant outcome. I have other dealers that I can go to Palmer Automotive has been my regular automotive dealer. With Robert service- he’s retained my business to I -10 Automotive. You don’t want to lose Robert- he’s a valuable asset to your organization. Thanks John More
AWESOME! Called to have 2 recalls performed on my Grand Cherokee Overland, very flexible on scheduling and stayed on track. Kept me I formed and got me out in Called to have 2 recalls performed on my Grand Cherokee Overland, very flexible on scheduling and stayed on track. Kept me I formed and got me out in less time than originally thought. More
Simply the best RAM service. The title says it all, not much more to add. Alan was friendly, knowledgeable and straightforward. Service on the RAM was completed as promised, on The title says it all, not much more to add. Alan was friendly, knowledgeable and straightforward. Service on the RAM was completed as promised, on time. More
Service Pleasant experience, no issues. I waited and there was room to work and relax. The sales team did not hound me while I waited. Nice clean bathroom. Pleasant experience, no issues. I waited and there was room to work and relax. The sales team did not hound me while I waited. Nice clean bathroom. More
Family vacation saved! I-10 saved our family’s first vacation to Disneyland! We are from Phoenix and our van wouldn’t start after refueling in Indio. We had it towed to I-10 I-10 saved our family’s first vacation to Disneyland! We are from Phoenix and our van wouldn’t start after refueling in Indio. We had it towed to I-10 and it was an amazing experience. Alonso in Service was the best person I have ever dealt with at a dealership. He was incredibly understanding and helped us get a rental so we could finish our trip to Disneyland and then come back the next day to pick up our van. We had so many great memories we won’t forget and neither will we forget our trip being saved by I-10 and Alonso. Thank you! More
Great service Wonderful experience everyone was friendly and professional worked me in their schedule and got me back on the road this is the way I feel all the ram Wonderful experience everyone was friendly and professional worked me in their schedule and got me back on the road this is the way I feel all the ram dealerships should be thanks for all your help More
Horrible customer service Service department was very unprofessional. Did not resolve the issue and lied about the delay in completing the repair. I will be returning to this Service department was very unprofessional. Did not resolve the issue and lied about the delay in completing the repair. I will be returning to this dealer for service. And I will think twice before purchasing another FCA product More
Great Service I took my Grand Cherokee in for its first service and a recall item. Alan was my service coordinator. He was great. So was my shuttle driver. I took my Grand Cherokee in for its first service and a recall item. Alan was my service coordinator. He was great. So was my shuttle driver. More
Waited to long every time I have to fix something. For an oil change 2 hour wait! Then what is the point of making an appointment. So far not the best experience. Hope it improves. For an oil change 2 hour wait! Then what is the point of making an appointment. So far not the best experience. Hope it improves. More