I-10 Chrysler Dodge Jeep RAM - Service Center

Didn’t even have thirty thousand miles and warranty won’t cover the warranty on the Dodge Ram 2020. Very poor service it should have minus number ratings without exaggerations but they deserve it. cover the warranty on the Dodge Ram 2020. Very poor service it should have minus number ratings without exaggerations but they deserve it. More

I brought in my Jeep to I-10 Chrysler in Indio for an I brought in my Jeep to I-10 Chrysler in Indio for an oil change. Jonathan from the service department was very friendly and helpful. He has a goo I brought in my Jeep to I-10 Chrysler in Indio for an oil change. Jonathan from the service department was very friendly and helpful. He has a good sense of humor, he makes the customer feel welcomed. The oil change was completed fairly quickly. Good job to the service technician and to Jonathan for a job well done. Happy Customer!!! More

I’ve brought my cars into the dealer for years! Delighted at their continued service! Following all the -Hygienic conscience protocols-(for these times of regulations). Prompt. Courteous. Handled Delighted at their continued service! Following all the -Hygienic conscience protocols-(for these times of regulations). Prompt. Courteous. Handled my needs in a timely manner. More

Initial diagnosis and recommendation was wrong and several thousand $’s more expensive than ultimately needed. After I agreed to a tear down to confirm cause and a subsequent repair they failed repea several thousand $’s more expensive than ultimately needed. After I agreed to a tear down to confirm cause and a subsequent repair they failed repeatedly to meet schedule commitments for when my vehicle would be completed, missing the promised date 4 times, and didn’t return calls to provide status on the repair requiring me to call many times daily to try to reach someone to get an update. More

Service was performed as requested at the estimated cost. Mark kept us well informed of the progress. Will definitely return and recommend to a friend Mark kept us well informed of the progress. Will definitely return and recommend to a friend More

My overall service experience was very good. My service technician accommodated my social distancing by handling all business outside. Explaining my cars service needs. My Dodge Durango was ready the nex technician accommodated my social distancing by handling all business outside. Explaining my cars service needs. My Dodge Durango was ready the next day & washed I’m satisfied. I took away one star for the initial waiting time and minimal mask wearing at the front service desk; forcing me to leave and wait outside by choice. More

TERRIBLE experience! I left my truck there for 6 hours for new tires and a tire alignment. They only got around to the new tires. I told the Advisor what’s the point of putting on new tires without a tire for new tires and a tire alignment. They only got around to the new tires. I told the Advisor what’s the point of putting on new tires without a tire alignment? Then the tires don’t even have the right amount air pressure. Also, be aware of the ole “ We Tried calling you” and our “System is running slow or just crashed”. Please! Management needs to get it together because when they first open this place was a class act. Now! It’s just Terrible! More

Customer service great but have to go back to have extra key fob recalibrated. Passive entry system light comes on. My key fixed but husbands makes light come on, so have to take it in. key fob recalibrated. Passive entry system light comes on. My key fixed but husbands makes light come on, so have to take it in. More

Have been there many times Alan Meggard is the most professional person I have dealt with. He’s very knowledgeable about the vehicles. I would recommend him to my friends. The dealership is vey clean a professional person I have dealt with. He’s very knowledgeable about the vehicles. I would recommend him to my friends. The dealership is vey clean and organized. More

Even though I set an appointment and was told my service would take no mate than 2 hours, upon picking up my truck after 4 hours at the dealer service had not even been started. The explanation I receive would take no mate than 2 hours, upon picking up my truck after 4 hours at the dealer service had not even been started. The explanation I received was that my work ordered was assigned to 2 different technicians and ultimately ignored by both. This was the worst service I have ever received and the incompetence demonstrated by everyone involved left me with no desire to return for either a service or purchase. More