I-10 Chrysler Dodge Jeep RAM

Great service I recently changed insurance on my vehicles and the insurance company was requesting pictures of my vehicle that happened to be at the dealership. I c I recently changed insurance on my vehicles and the insurance company was requesting pictures of my vehicle that happened to be at the dealership. I called Denise and asked her to please take pictures of the car and she did! It was very nice of her to go out of her way! Thank you Denise! More

I-10 JEEP ... Best in town!! This dealership is WAY better than Cathedral City, actually feel like they genuinely cared! Thank goodness, WILL NOT go to the Cathedral City Jeep th This dealership is WAY better than Cathedral City, actually feel like they genuinely cared! Thank goodness, WILL NOT go to the Cathedral City Jeep they are not professional! This dealership is the complete opposite , refreshing because of the trauma I went through with the other Jeep dealership! More

Great customer service! Everything went as expected. Alonso was great and everything went well. Bummed that the battery didn’t even last two years. Car wash was nice. Everything went as expected. Alonso was great and everything went well. Bummed that the battery didn’t even last two years. Car wash was nice. More

First one in, first one out Service advisor Alan Megard was very helpful, efficient and friendly. The check in process was quick and I knew when i headed to the customer loung Service advisor Alan Megard was very helpful, efficient and friendly. The check in process was quick and I knew when i headed to the customer lounge that my truck would be taken care of promptly More

Recall setvice Easy on line appointment. Truck went in on time, service writer Alonzo was very nice amd informative. Work was completed quickly and professionally. W Easy on line appointment. Truck went in on time, service writer Alonzo was very nice amd informative. Work was completed quickly and professionally. Waiting area was convenient and clean More

C-. Excuses mechanic helper in training.chg $300 for.8 hr wk Estimate given 1100 . I Google it says should be 400. Call back . Excuses mechanic made mistake oops wrong car. Oh yeah forgot to credit estimate. Estimate given 1100 . I Google it says should be 400. Call back . Excuses mechanic made mistake oops wrong car. Oh yeah forgot to credit estimate. More

Never Again In simple terms, I was told an expensive part had to be ordered in order to solve my issue. After installation of this part, nothing changed. When I a In simple terms, I was told an expensive part had to be ordered in order to solve my issue. After installation of this part, nothing changed. When I addressed this with the service department, one of the managers went as far as texting me how hard it actually would have been to solve the problem after I got my car back!!! Really??!! Another employee told me this would fix the problem when we were orderIng the part?!! So, again I tried to resolve the issue with management even offering to write a positive review if they made the situation right and they refused to accept responsibility. Negligent and unethical practices are ok within the culture at this dealership! You guys should be ashamed of yourselves! I never leave reviews, especially negative reviews, but I will make sure this is blasted throughout the internet so nobody else gets screwed. More

Went pretty smooth Smooth transactions. Ralph was very knowledgeable and answer all my questions. No pressure and I ended up with the car I wanted. I would recommend thi Smooth transactions. Ralph was very knowledgeable and answer all my questions. No pressure and I ended up with the car I wanted. I would recommend this dealerships More

Outstanding service from friendly and knowledgeable staff. My Dodge ProMaster 3500 RoadTrek motorhome requires special knowledge and equipment in order to provide adequate maintenance service. The dealershi My Dodge ProMaster 3500 RoadTrek motorhome requires special knowledge and equipment in order to provide adequate maintenance service. The dealership has the equipment, knowledgeable staff and provides exemplary attention in service to my needs. I applaud their high level of customer service. More

Alan is a rockstar My experience with my Dodge Journey has been nothing exceptional based on how many recalls, repairs, and random interruptions I have experienced. But My experience with my Dodge Journey has been nothing exceptional based on how many recalls, repairs, and random interruptions I have experienced. But in the last 6 months, Alan Megard at I-10 Dodge has been nothing but helpful, proactive, and very accommodating throughout a frustrating experience. He is a good communicator, thorough in his service, and even makes me laugh. While I can't speak much of my car, I speak very highly of him, and how he manages me every time I have needed his services. More