I-10 Chrysler Dodge Jeep RAM

Great service Miles and hector were great with helping me get the car that I wanted for the price I wanted to spend....thank you for working your magic 🤩 Miles and hector were great with helping me get the car that I wanted for the price I wanted to spend....thank you for working your magic 🤩 More

I-10 Dodge:Needs training. The dealerships here don't need as much improvement as the piece of junk cars Chrysler sells! My 2014 300S has had more problems in 34,450 miles than The dealerships here don't need as much improvement as the piece of junk cars Chrysler sells! My 2014 300S has had more problems in 34,450 miles than you can imagine: A/C went out TWICE! Not fixed properly by Crystal Chrysler the first time.(Merely recharged, not fixing the actual leaking evap coil until now!)Massive coolant leak: took 2 times to fix that. After putting 2 new water pumps in, it was discovered that it was the thermostat cover that actually leaked! Also a broken motor mount was found and had to be fixed. The cheap tires the car is sold with wear out and "sing" noisily down the road! Numerous safety recalls and many trips back have worn me down and I hate this xxxx car. I had to get an extended warranty to cover most of this, which on a quality car would NEVER HAPPEN! This is paying over $2000, to cover the parts and labor it takes to fix all the problems you'll have in the future! Finally, a radiator hose went bad and I went to I-10. They weren't thrilled to hear about the car's shoddy workmanship. I'll never buy another Chrysler again. You lose. More

Great service I recently changed insurance on my vehicles and the insurance company was requesting pictures of my vehicle that happened to be at the dealership. I c I recently changed insurance on my vehicles and the insurance company was requesting pictures of my vehicle that happened to be at the dealership. I called Denise and asked her to please take pictures of the car and she did! It was very nice of her to go out of her way! Thank you Denise! More

I-10 JEEP ... Best in town!! This dealership is WAY better than Cathedral City, actually feel like they genuinely cared! Thank goodness, WILL NOT go to the Cathedral City Jeep th This dealership is WAY better than Cathedral City, actually feel like they genuinely cared! Thank goodness, WILL NOT go to the Cathedral City Jeep they are not professional! This dealership is the complete opposite , refreshing because of the trauma I went through with the other Jeep dealership! More

Great customer service! Everything went as expected. Alonso was great and everything went well. Bummed that the battery didn’t even last two years. Car wash was nice. Everything went as expected. Alonso was great and everything went well. Bummed that the battery didn’t even last two years. Car wash was nice. More

First one in, first one out Service advisor Alan Megard was very helpful, efficient and friendly. The check in process was quick and I knew when i headed to the customer loung Service advisor Alan Megard was very helpful, efficient and friendly. The check in process was quick and I knew when i headed to the customer lounge that my truck would be taken care of promptly More

Recall setvice Easy on line appointment. Truck went in on time, service writer Alonzo was very nice amd informative. Work was completed quickly and professionally. W Easy on line appointment. Truck went in on time, service writer Alonzo was very nice amd informative. Work was completed quickly and professionally. Waiting area was convenient and clean More

C-. Excuses mechanic helper in training.chg $300 for.8 hr wk Estimate given 1100 . I Google it says should be 400. Call back . Excuses mechanic made mistake oops wrong car. Oh yeah forgot to credit estimate. Estimate given 1100 . I Google it says should be 400. Call back . Excuses mechanic made mistake oops wrong car. Oh yeah forgot to credit estimate. More

Never Again In simple terms, I was told an expensive part had to be ordered in order to solve my issue. After installation of this part, nothing changed. When I a In simple terms, I was told an expensive part had to be ordered in order to solve my issue. After installation of this part, nothing changed. When I addressed this with the service department, one of the managers went as far as texting me how hard it actually would have been to solve the problem after I got my car back!!! Really??!! Another employee told me this would fix the problem when we were orderIng the part?!! So, again I tried to resolve the issue with management even offering to write a positive review if they made the situation right and they refused to accept responsibility. Negligent and unethical practices are ok within the culture at this dealership! You guys should be ashamed of yourselves! I never leave reviews, especially negative reviews, but I will make sure this is blasted throughout the internet so nobody else gets screwed. More

Went pretty smooth Smooth transactions. Ralph was very knowledgeable and answer all my questions. No pressure and I ended up with the car I wanted. I would recommend thi Smooth transactions. Ralph was very knowledgeable and answer all my questions. No pressure and I ended up with the car I wanted. I would recommend this dealerships More