I-10 Chrysler Dodge Jeep RAM

Oil change It was difficult to reach the service department the several times I called. I kept getting transferred to different employees who couldn't help me It was difficult to reach the service department the several times I called. I kept getting transferred to different employees who couldn't help me When I finally reached someone and made an appointment. I was never asked for a phone number. I also asked about the "death wobble" recall when I made the appointment. I was told they will order the part and call when it's in. When I checked my car in they still didn't ask my phone number. I had asked if the recall part was in and they asked if I had received a call, I said no, so then was told the part wasn't in. After picking up my car the employee checked the phone number and it was completely wrong. And after that they realized the recalled part was in and could have been taken care of at the time of the oil change. Now i have to come in again next week for the recall. More

Better than average Show me parts put in when I asked. . Fix the following day. Very friendly and up front. With oil leak. I was very satisfied with the service. Show me parts put in when I asked. . Fix the following day. Very friendly and up front. With oil leak. I was very satisfied with the service. More

Warranty/Service I took my Jeep in for a problem I was having with my transmission. Since it had happened twice before they replaced my transmission under warranty. I I took my Jeep in for a problem I was having with my transmission. Since it had happened twice before they replaced my transmission under warranty. I was very happy with the service More

Very friendly Norma and marci were a great help and kept in touch regularly throughout the process. I decently recomend i10 ram. Ask for norma when you arrive. Norma and marci were a great help and kept in touch regularly throughout the process. I decently recomend i10 ram. Ask for norma when you arrive. More

Brake job and 60K service Great service. Ready on time as promised. Car wash was a nice surprise. Alan was terrific to work with as a service counselor at I-10 Jeep. Great service. Ready on time as promised. Car wash was a nice surprise. Alan was terrific to work with as a service counselor at I-10 Jeep. More

Nate was the perfect salesman for us Nate was the perfect representative, I will recommend him to anyone looking for a new or used car!!! Nate worked with us on making sure we had the ri Nate was the perfect representative, I will recommend him to anyone looking for a new or used car!!! Nate worked with us on making sure we had the right car at the best price!! More

Recalled passenger airbag and oil change Greeted warmly by Mark in service. Got my oil change and recalled passenger airbag replacement done the same afternoon. Alonzo was great at checkout. Greeted warmly by Mark in service. Got my oil change and recalled passenger airbag replacement done the same afternoon. Alonzo was great at checkout. Minimal waiting when dropping off and picking up my vehicle. Couldn’t have had a better service experience. More

Exceptional The staff at I-10 Dodge were excellent. They were very professional, courteous and attentive. Internet Sales Manager Norma Stevens was above and beyon The staff at I-10 Dodge were excellent. They were very professional, courteous and attentive. Internet Sales Manager Norma Stevens was above and beyond. She was very informative, responsive and professional. I will definitely recommend I-10 Dodge. More

Good service Alan was great.. Claudia fine shuttle driver. I would recommend them! I brought my dodge Mercedes in for a recall. All done well very very well and Al Alan was great.. Claudia fine shuttle driver. I would recommend them! I brought my dodge Mercedes in for a recall. All done well very very well and Alan has a cute dog! More

Mark provides amazing customer service with a smile. He is Mark is patient and thorough always willing to provide great customer service. He is my #1 service advisor. Service is completed quickly and successfu Mark is patient and thorough always willing to provide great customer service. He is my #1 service advisor. Service is completed quickly and successfully on More