I-10 Chrysler Dodge Jeep RAM

Norma stevens went above and beyond to make sure we where comfortable in all aspects of our car buying and monthly payment. I recommend to any car buyer if shopping for a dodge or Chrysler to visit Norma st comfortable in all aspects of our car buying and monthly payment. I recommend to any car buyer if shopping for a dodge or Chrysler to visit Norma stevens at I-10 Dodge. She makes miracles happen.... More

1st time for service at I-10, won’t be the last. Alan Megard was exceptional and knowledgeable about my service issue. He kept me updated. Megard was exceptional and knowledgeable about my service issue. He kept me updated. More

A young salesman came out while I was looking at a Jeep Wrangler and I asked him If they have received their diesel Wranglers yet he said "no Wranglers do not come with diesel". " You must be talking abou Wrangler and I asked him If they have received their diesel Wranglers yet he said "no Wranglers do not come with diesel". " You must be talking about the Ram truck" I shared what a disappointment it was that this gentleman walking up while I'm looking at a Wrangler knows so little about them. His response was "no one told me." What level of education or training does one need to sell $60,000 + vehicles at I-10 jeep? Next to your home purchase the car is the next largest purchase most people make. I said "maybe you should take some ambition and learn about the cars your selling." I left walked back to the service department concerned what knowledge did the mechanic have working on my Wrangler that I brought in for service that day, The salesman made such a poor impression I didn't bother remembering his name so please don't contact me and ask wasn't worth my effort. I could tell you he did go back to another salesman and the two buddies smiled and laugh together. More

Never have I had as bad situation as this one. I bought lifetime maintenance to supplement the life time powertrain on my Dodge Journey. Now I find out that this lifetime maintenance is NOT being honered a lifetime maintenance to supplement the life time powertrain on my Dodge Journey. Now I find out that this lifetime maintenance is NOT being honered and I am now on the hook to pay for the repairs needed. The needed repairs were classified as normal wear. This is BS You can find out all the information from Alan Megard service advisor More

Verified dealer had the parts and made appt. Dropped car off 8:30am Monday. Late Tuesday they hadn't touched it. Took car home unfixed. off 8:30am Monday. Late Tuesday they hadn't touched it. Took car home unfixed. More

Andrew was very helpful and he has great customer service. I've been there a few times and he has always been great. I will definitely take my car there again. service. I've been there a few times and he has always been great. I will definitely take my car there again. More

Andy was the reason I came into the service department. He was enjoyable to work with. I was using a friends vehicle for a few days and the window fell down. They had the part and got me through in one day He was enjoyable to work with. I was using a friends vehicle for a few days and the window fell down. They had the part and got me through in one day! Was a little disappointed that the labor was so much for this minor fix! But that’s not Andys fault. They even washed it which was nice to return it to my friend in that shape. Thx More

I had an excellent time choosing the right vehicle for me with help from Jose and Alejandro. Never felt pressured to make a purchase during my visit. with help from Jose and Alejandro. Never felt pressured to make a purchase during my visit. More

I didn’t even buy my Jeep there but went for the airbag recall. Service adviser Alan is friendly, helpful and efficient. Would go back. recall. Service adviser Alan is friendly, helpful and efficient. Would go back. More

Had a lot of electrical issues which I know are a little hard to troubleshoot. Sense I needed my car and couldn’t wait they did a xxxx of a job getting it in and out which really helped me. hard to troubleshoot. Sense I needed my car and couldn’t wait they did a xxxx of a job getting it in and out which really helped me. More