I-10 Chrysler Dodge Jeep RAM

Tire rotation and service and a week later my rear brake rotor is grinding due to a foreign object. When I called no answer and or call back. rotor is grinding due to a foreign object. When I called no answer and or call back. More

I am 100 percent satisfied. They were helpful and l just want to say thank you all 😊 They were helpful and l just want to say thank you all 😊 More

Had a headlight out in our Jeep. Called local I-10 Jeep Dealer. Spoke with Brian in Service to set up an appointment. He said he could get it handled right away and to bring it in Called local I-10 Jeep Dealer. Spoke with Brian in Service to set up an appointment. He said he could get it handled right away and to bring it in which we did and now we have a new headlight. Great service! Thanks Brian! More

Professional and service oriented. They go the extra mile to ensure the service meets the highest of standards. I could not have been treated in a more professional manner. They go the extra mile to ensure the service meets the highest of standards. I could not have been treated in a more professional manner. More

Cristina and Terry in Service Dept. stuck with my electronics problem on my Jeep Cherokee Trailhawk and solved the problem. They treated me really well. stuck with my electronics problem on my Jeep Cherokee Trailhawk and solved the problem. They treated me really well. More

The service department had my 1997 Jeep Grand Cherokee for 32 days - leaving me having to spend $920 on rental cars. My service rep rarely kept me posted on the repair of my Jeep. He usually called me b for 32 days - leaving me having to spend $920 on rental cars. My service rep rarely kept me posted on the repair of my Jeep. He usually called me back after I had left 2 or 3 messages. It took 16 days (12 business days) to diagnose my Jeep’s issues. Then 5 days to get in all the parts, and then then had it another 11 days and $4000 later to get my Jeep back. My Jeep is no better then when I left it. The steering had a lot of play. Now it still has play,the steering wheel is set off to the left and it has a clunking noise in turns. Trying to get hold of the GM, Paul at the dealership for 2 weeks and no return of calls. Also trying to reach Brian the Service Manager. Still waiting! Would not recommend this service department to anyone. More

They got my truck in and repaired quickly allowing us to get back on the road. get back on the road. More

My previous visits have not been good. This visit because of Brian went well. Brian’s actions were efficient and friendly. of Brian went well. Brian’s actions were efficient and friendly. More

I've been to many dealerships & the customer service in this place is 5of10. specially the phonelines. U can't get ahold of them. First dodge vehicle I own and by just going there I've almost regret gettin this place is 5of10. specially the phonelines. U can't get ahold of them. First dodge vehicle I own and by just going there I've almost regret getting the vehicle and to think I have to go back every couple months for my oil change. They also "Suggested" spark plugs and told me it'll be close to $800 for that service. Might be looking to trade More

Proactive and problem solver for my car issue . As I have been earlier to christal cat city for my car check up the same morning ! They didn’t check my car when back home after waiting for over 2 hrs clients been earlier to christal cat city for my car check up the same morning ! They didn’t check my car when back home after waiting for over 2 hrs clients that checked in after me left before me . Cost dealer quite some money for their negligence tow truck and car rental I’m very grateful that I10 jeep solved the issue very rapidly More