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Hyundai on Perryville
Rockford, IL
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762 Reviews of Hyundai on Perryville
Have been dealing with Roberta since she worked there when it was a Saturn dealer. Roberta in service is not to be trusted. Too many scare tactics and upsells. Give me credit for having a brain. Go somew when it was a Saturn dealer. Roberta in service is not to be trusted. Too many scare tactics and upsells. Give me credit for having a brain. Go somewhere else. Seriously....giving my wife some lame anecdote about not having a rear license plate light AND THEN having the nerve to charge what they stated was pure comedy. Tires with less than 2000 miles supposedly needed rotation (laughter). Wife was also told the air filter was dirty. I guess they didn't see the big K&N sticker on its cover. Clean it off and put it back in! Cabin filter? Don't even get me started. Not getting the car serviced there anymore. A shame a female service manager would use such predatory tactics on another woman. And Roberta, the suburb dealerships know all about ya, sweetie. And it isn't good. More
The service was great and the people were really friendly. As a first time car buyer, I was pleased with the experience. I would definitely recommend Hyundai on Perryville. friendly. As a first time car buyer, I was pleased with the experience. I would definitely recommend Hyundai on Perryville. More
We had a great experience, my 2nd time purchasing a vehicle from here. David was very friendly and knowledgeable and worked hard to get us at the payment we wanted. Jim was great and and knowledgeable. vehicle from here. David was very friendly and knowledgeable and worked hard to get us at the payment we wanted. Jim was great and and knowledgeable. We had a great experience and I love my jeep compass! More
Excellent Place to Go!!! No need to stop anywhere else!!! I went to Hyundai on Perryville on Sunday February 2, 2020 in Rockford, IL. It was my first time time ever going to a dealership and they had a female I went to Hyundai on Perryville on Sunday February 2, 2020 in Rockford, IL. It was my first time time ever going to a dealership and they had a female as a service advisor and it was female empowerment all day long. Every other place I ever went to they always have guys, and that threw me for a shock because at car dealerships the females normally work in cashier or sales department only. My service advisor was Roberta Hagaman and she is very smart and kind person. The rest of the staff are really nice too. It is a very clean place. If you are looking for a place with smart, nice and caring staff and clean this is the place to go!!! There is no need to stop anywhere else if you are looking for a Hyundai dealership in Illinois. From: Rita J. More
Pat Carter has worked with us for 15 years. I can’t say enough of how appreciated her. She never gave up on us. Our credit wasn’t that good but she got us in a great car. Our next car was Lower finance enough of how appreciated her. She never gave up on us. Our credit wasn’t that good but she got us in a great car. Our next car was Lower finance but we built up our credit. Our third car dropped our interest 12 points. I can’t say enough good things about her . More
It took a little longer than I’d have expected but the finance guys were awesome! They went that extra mile to get me the best rate. Thanks for all your help!!! finance guys were awesome! They went that extra mile to get me the best rate. Thanks for all your help!!! More
David listened to what we asked for and didn't try to push for more. The finance guy worked hard at finding us the best deal. Updated on 12-29-20 We have had the car for about two months. When we boug push for more. The finance guy worked hard at finding us the best deal. Updated on 12-29-20 We have had the car for about two months. When we bought the car (with less than 36,000 miles on it), we trusted our salesman....that we were getting a fairly new vehicle. Dave told us it was a one owner, locally driven vehicle that had been well taken care of. After two weeks of driving the car, we had a couple of lights go on....one for the tires and one for an oil change. When I called the Hyundai service department the guy said they had changed the oil but must’ve forgotten to reset the oil change thing. My husband decided to take the car out to a Honda dealer out by where he works to reset the light and see why the tire light was in. The Honda dealer told us the tires needed to be rotated and the tires needed to be replaced because there was little tread life left. Seeing that the car was fairly new and we only had it a couple of weeks, I called Dave to see if there was a remaining warranty on the tires...and to find out why a “one owner, locally driven vehicle “ would already need new tires. Dave’s response was ... there are no warranties on tires and that is something the buyer should check out when they buy a car. This was the second car I bought from this salesguy in 2 years (the first is a brand new Hyundai for my daughter). I would have expected better from him. There seemed to be very little concern. I want to also add... both times I bought these cars, Dave was quick (within days) to call and see if I had left him a 5 star rating on this Dealer Rater app. The first time he even called to see why I had left a poor rating. When I told him that I didn’t leave a bad rating, he blamed the mix up on his manager. Now I feel like he said what was necessary to get a car sold, make sure we quickly give him a good rating and move on. We still like both our cars...and the finance guy was nice...but I’m not sure about Dave as a salesman . More
Patricia was very thorough while explaining all the new technological enhancements in the my new 2020 Tuscon. She was a pleasure to do business with. technological enhancements in the my new 2020 Tuscon. She was a pleasure to do business with. More