Hyundai on Perryville
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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2016 Hyundai Elantra GT. It took me about a month to decide on a vehicle and during that time Jon Agustsson and Brandon Weliky were very patient and knowledgeable. Once I na It took me about a month to decide on a vehicle and during that time Jon Agustsson and Brandon Weliky were very patient and knowledgeable. Once I narrowed the field to either a Hyundai or Kia( because of the warranty),Brandon was able to discuss the merits of each individual car I was looking at. Jim Miller was great and personable in finance as well. I feel like I made a some new friends and I look forward to stopping in this week to have the detail package done. Well done Hyundai on Perryville , and well done gentleman. Cheers! More
My first vehicle purchase Could not have asked for a better first experience buying my first car! The staff was friendly and knowledgable and I was listened to and respected. I Could not have asked for a better first experience buying my first car! The staff was friendly and knowledgable and I was listened to and respected. I would definitely recommend this dealership. More
excellent customer service I walked into the dealership interested in a new car and left the following week a very satisfied customer. Brandon, the internet sales representativ I walked into the dealership interested in a new car and left the following week a very satisfied customer. Brandon, the internet sales representative I dealt with, was an exemplary example of how customer service should be. Throughout the whole process he made sure he was informing me of the differences between models, mileage, perks, etc. He also made sure to stay in close contact with me when it came to getting the specific model and options I wanted -- even while waiting for delivery I received updates. When it came to the final purchase process the car was cleaned to a tee, and Brandon walked me through all the car's features before sending me off. More
hyundai sonota They were very friendly and asked alot of questions so they could get to know us and what we were looking for. Extremely helpful explaining all the te They were very friendly and asked alot of questions so they could get to know us and what we were looking for. Extremely helpful explaining all the technology. More
Great experience Our experience with Hyundai on Perryville was great. Staff were knowledgeable and friendly, we have nothing but good things to say about this dealersh Our experience with Hyundai on Perryville was great. Staff were knowledgeable and friendly, we have nothing but good things to say about this dealership and our experience. Thank you! More
Friendly people; poor execution Had two visits to the service department to diagnose an oil leak. The good: 1) Friendly people; 2) Shuttle service gave me a ride to work; 3) They cha Had two visits to the service department to diagnose an oil leak. The good: 1) Friendly people; 2) Shuttle service gave me a ride to work; 3) They changed the engine oil and filter at no cost to me. The not-so-good: 1) Oil level was filled about a quart too full; 2) Found a random bolt lying on top of the transfer case; 3) Two bolts from the fuel injector assembly were loose enough to unscrew with my fingers; 4) Unnecessary parts would have been replaced, had I let them; 5) Poor communication between mechanics and service reps; 6) Service manager did not return a phone call or respond to an email when I attempted to bring items #1-5 to his attention. I ended up doing the repair myself (was not covered under power train warranty), which cost me $16 (oil pressure switch) and 5 hours of my time. The service department repair quote was $935, which included replacing two parts which did not need replacing. After a few specific questions about the price quote, the service rep had difficulty answering and had to consult with the mechanic (apparently customers aren't allowed to talk directly to mechanics). The loose bolts and (I presume) the bolt lying on the transfer case were a result of the mechanic's disassembly of the intake manifold to determine that the oil was leaking from the bad pressure switch. As a side note, four years ago we tried to buy our car from this dealer, but the sales rep(s) had some issues with truthfulness. We bought elsewhere, even though this is our local dealer and we really wanted to buy local. More
This place was a lifesaver, this was my 2nd stop (even though the 1st place I went was in the same Anderson Family) they worked extremely hard to get me in a great used car. Less than 24 hours I had a n though the 1st place I went was in the same Anderson Family) they worked extremely hard to get me in a great used car. Less than 24 hours I had a new car better then I expected. Everyone at this location was extremely friendly they went over all the paper work never once lied to me or tried to get me to get a car over my budget. I will recommend this dealership to everyone I know looking for cars. More