Hyundai on Perryville
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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3019 Hyundai Santa Fe I have been hooked on Hyundai products for about 10 years and now consider Hyundai a part of our forever home! Now my entire. family is hooked and I have been hooked on Hyundai products for about 10 years and now consider Hyundai a part of our forever home! Now my entire. family is hooked and we are all drive no other car than Hyundai. My new 2019 Santa Fe is quiet, the new design features are classy. I would recommend Patricia Carter, Sales Rep, to anyone ... she’s takes her time and vey knowledgeable. Through each step to the Finance Manager, his goal was to help you get the best price and understand all your options. More
TERRIBLE management and mechanics The buying process with Hyundai on Perryville was great! Pat and Jim were absolutely amazing, and Pat continues to be. Certain Management however, has The buying process with Hyundai on Perryville was great! Pat and Jim were absolutely amazing, and Pat continues to be. Certain Management however, has been talking about my car buying business with outsiders, and it has gotten back around to me. My nightmare with my car and the issues I’m Having with it, had been bad mouthed by management and laughed at, publicly on social media. I bought my 2019 sonata and drove off the lot with issues. Service management/“mechanics” said it was “NORMAL” for my car to shake like it is. After leaving and calling to yell at this guy for being a tool, he admitted he never felt the shake. Second appointment still couldn’t feel it, but suddenly did after some xxxx was raised. It’s being blamed on bad gas, so I had to switch my car which recommends regular fuel, to now premium, and it STILL is having the same issue. I had to fight to get a loaner car through hyundai as well. Service truly does not want to take responsibility for this car that they sold me with issues. I have talked with several mechanics all in which say these “mechanics” are feeding me xx. I have test drove other 2019 sonatas and they don’t do this so it is not NORMAL. No brand new car should shake like mine does. And for a “mechanic” to tell me I need to break my car in and that’s the problem??? I am dealing with consumers affairs currently, And honestly preparing myself for a lawsuit. Also calling corporate about management and how they are handling my personal business, and issues with this car. I 100% recommend Pat, but do not let your car ever get serviced at Hyundai on Perryville!!!! More
3rd purchase Very please with our 3rd purchase. Staff is polite and caring. Very easy to work with. Will continue to purchase from them for many years to come and Very please with our 3rd purchase. Staff is polite and caring. Very easy to work with. Will continue to purchase from them for many years to come and will refer them to others. A++++++++++ More
2014 honda civic ex Had a great experience with dave frye . Very helpful and personable . He got us the deal we wanted on the honda and we love it . Was a seamless , stre Had a great experience with dave frye . Very helpful and personable . He got us the deal we wanted on the honda and we love it . Was a seamless , stress free experience with the sale . They made us feel at home thanks dave frye and Hyundai on perryville . More
Trade in We traded our 2012 Tucson, purchased new back in 2012, on a 2018 Chrysler Pacifica due to a growing family. Pat Carter was great to work with again an We traded our 2012 Tucson, purchased new back in 2012, on a 2018 Chrysler Pacifica due to a growing family. Pat Carter was great to work with again and we’ll continue giving her our business! She’s friendly and knowledgeable and always treats us like rock stars! More
Awesome!! Went in to look for a car for my husband and ended up buying 2 new SUVs! Deal was too good to pass up and Jim Scheidt was amazing! Friendly and helpfu Went in to look for a car for my husband and ended up buying 2 new SUVs! Deal was too good to pass up and Jim Scheidt was amazing! Friendly and helpful from start to finish...highly recommend!!! Go see Jim Scheidt at Hyundai! You won't be disappointed! Plus he has great hair!! 😂 More
Friendly, efficient and knowledgeable staff - This is my second purchase at this dealership. The first car was purchased quickly because I had just returned from living overseas. I was impressed This is my second purchase at this dealership. The first car was purchased quickly because I had just returned from living overseas. I was impressed with the knowledge of the agent, Pat Keller, about the features of the car. She also was very personable. She listened to my needs and matched me with the type of car I thought I needed and showed me those that were in my price range. I had the car for 3 years and stayed in touch with questions I had about service, etc. She always got back to me quickly with positive, objective answers. Now, I needed a different type of vehicle to match my changing physical needs. I gave her my expectations and she matched them perfectly. Again I was impressed with the knowledge of the features of the car. Pat did not ever oversell or glorify anything about the transaction. She just knew her product and wanted to meet my needs. I will return! More
No pressure! This was my first experience with Hyundai on Perryville. I have been to other dealerships in the past, with less than ideal experiences. With Hyundai This was my first experience with Hyundai on Perryville. I have been to other dealerships in the past, with less than ideal experiences. With Hyundai I did not feel rushed to make a decision and I didn’t feel pressured to purchase in the moment. They were able to take my estimated financial situation (credit score, spending limit, monthly payment) and show me only vehicles that would work with me instead of something that would cause me potential hardship. Everyone I encountered was super nice and courteous! They made my experience so much better than I anticipated! More
Terrible service, took my car in Twice to get fixed and they didn’t fix the problem after I told them TWICE what it was. Went on to replace my alternator and b service, took my car in Twice to get fixed and they didn’t fix the problem after I told them TWICE what it was. Went on to replace my alternator and battery that where both brand new and charged me almost 300$ smh never again don’t go here. More
AWESOME EXPERIENCE!!!!! I was unsure going into the dealership if I would be able to purchase a car, I am retired and work part time. I could not have asked for a better expe I was unsure going into the dealership if I would be able to purchase a car, I am retired and work part time. I could not have asked for a better experience, everyone from the salesperson to the sales manager to the finance manager listened to what I wanted and needed. From the test drive to the signing of the papers, I felt no pressure to purchase and walked (drove) out of the dealership a happy customer with a new car!! More