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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
735 Reviews
Call Service Center (813) 279-7400

735 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
October 11, 2023

I was helped by Saleena, not Brianna. Saleena was fabulous. The entire visit was great, start to finish More

by TAMPADZNOLE
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
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Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Austin, thank you so much for your review! It was our pleasure to assist in any way we could! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
October 11, 2023

Very fast and had great communication throughout the whole process, for sure would recommend to others More

by Cb00000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Hi there, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
October 11, 2023

Getting better since the remodeling. . just don't expect Lexus service lol..... they upsell on the phone app now.. funny stuff.. More

by Joe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Hi Joe, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
October 10, 2023

Everyone at the dealership kept me informed, and made sure I had a great experience. More

by AMVANDEAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Helpful
October 10, 2023

My Representative Selena, immediately called me to verify the repairs that I needed. Within the hour, she text me with additional maintenance that needed attention and gave me each job with the price. More

by BEVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
Report | Print
Oct 11, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Selena here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

Helpful
October 10, 2023

My issues were quickly resolved. My service manager provided timely updates and was there to answer my questions. More

by MICHAEL.DEMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
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Oct 11, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Michael, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

Helpful
October 10, 2023

I had a 2 pm appointment. It took a full 2 hours to do a oil change and a tire rotation. UGH. I couldn't return to work. It was to late. More

by TMKPURPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Hyundai of Wesley Chapel responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Sincerely, Jose Gesmondi Service Manager

Helpful
October 10, 2023

Selena was very professional, helpful, and pleasant Hopefully at my next visit I'm fortunate enough to work with Selena again More

by Teeford1227
Recommend Dealer
Yes
Employees Worked With
Selena
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Oct 11, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Selena met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

Helpful
October 09, 2023

As always, service was done well, good communication, and customer service was great. I would recommend Hyundai of Wesley Chapel to anyone. More

by brainmandinga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
Report | Print
Oct 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Helpful
October 08, 2023

Service has been historically slow for me there and last visit the rep tried to tell me I needed many things I had already had done because they didn’t look thoroughly at my records. This last visit was a w More

by MELISSA.HAGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Hyundai of Wesley Chapel responded

Melissa, Thank you for the kind words for our service department! We look forward to sharing your compliments with Brianna and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

Helpful
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