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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,144 Reviews

1,144 Reviews of Hyundai of Wesley Chapel - Service Center

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September 03, 2024

My fuel pump broke and Wesley Chapel Hyundai service department took me in on the spot. They gave me a ride home and pick me up when the car was completed. Great service and very timely. More

by CEloian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro rico
Sep 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 03, 2024

Great Service. Great People. When my car was in service I was given a great rental free of charge and treated with great care. More

by DDK7577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

September 02, 2024

My service manager Selena was wonderful ! I came in for a flat tire repair but had a medical appointment I had to keep. She let me drop off the flat tire (temporary spare tire already on car More

by sleone1640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena ?
Sep 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

September 02, 2024

Dealership was quick and efficient yet thorough while I was in need of a car quick! Dave and Carl were awesome, they helped me a lot in the sales and financing process! More

by ranneraeleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 02, 2024

Service was good and the service technician was a very professional. I was happy with my car afterwards More

by HABAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

September 01, 2024

Service was good. Everyone was pleasant and polite. Two hours for an oil change and tire rotation is too long. More

by DEBRA.ROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reinsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out, Debra. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

August 31, 2024

I was late for my service appointment. I called ahead because of a traffic problem. I was told my service would be delayed & a longer wait. I got there 30 minutes late & my vehicle was tak More

by Judy Rz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo Service Advisor 5 stars
Sep 01, 2024 -

Hyundai of Wesley Chapel responded

Hi Judy: Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

August 31, 2024

The recalls that were repaired were done quickly and efficently. My Elantra idoled smoothly and with out any noise when I brought it in;however after the recalls were repaired my vehicle now makes noise More

by FLROCKIE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

August 30, 2024

Even though it is difficult to get through to make an appointment once you do, you know you are in good hands More

by rlbuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service - Marvin, terrific
Aug 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We apologize for any difficulty in making appointments and will take your feedback into account. We truly appreciate your business! Sincerely, Jose Gesmondi Service Manager

August 30, 2024

One of the coolest and calmest service writers I’ve ever worked with. He should train other people that need training he knows how to address the problems and keep it calm and cool. More

by ZAMBRANA0452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

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