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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,143 Reviews
Call Service Center (813) 279-7400

1,143 Reviews of Hyundai of Wesley Chapel - Service Center

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September 15, 2024

The staff in this dealership is very friendly and helpful. They make sure all your concerns are addressed. I recommend them to everyone. Thank you all. More

by MGANIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiefer Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

September 15, 2024

Handled my issue but it did take over 30 days to get it taken care of More

by HEATHERHOLMAN12RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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Sep 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the feedback, Heather! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear about the delay. Thank you for bringing it to our attention, and we hope to see you again here at Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

September 14, 2024

Very informative about the type of service and the approximate waiting time, and the complementary snacks. More

by DWCHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
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Sep 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

September 14, 2024

Excellent, courteous service. Very fast with the service appointment and very kind people. Would recommend this dealership to everyone. More

by SAFFER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Sep 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

September 14, 2024

Excellent service in a timely fashion. Helpful and very pleasant staff. Plan to continue using their services More

by Jorge_a203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo
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Sep 15, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jorge, and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

September 14, 2024

Anthony went above & beyond! He was knowledgeable, courteous And explained what he did every step of the way. I have been to several Hyundai dealerships and they are by far the More

by Mkornett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 14, 2024

Good service and Saleena Cresporockmore was very good and professional. She kept us informed and answered all our questions. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Cresporockmore
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Sep 15, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Bill, for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

September 13, 2024

The staff is very friendly and helpful. Marvin was great. he took good care of me found me an appointment the next day. Thank you More

by MGANIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiefer Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivier Hans Lacossade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin
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Sep 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Marvin and our team, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

September 13, 2024

Excellent customer service by Anthony. He has been the only one so far that has worked so well with understanding the issues and keeping me assured that all will be good. He is the only re More

by Vaishali Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Vaishali, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 13, 2024

Nicolas is super annd Ivan is the best mechanic, employees like him you need to keep it and recognize them. More

by MIPRINCESANICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas and Ivan
Report | Print
Sep 13, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicolas and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

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