Back

Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,101 Reviews

1,101 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
December 15, 2024

I have to say Saleena is great to work with. I had the pleasure of having her for my service person twice now. SHE GOES ABOVE AND BEYOUND to help in anyway she can. Also she followed up the next More

by MIKCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Saleena here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

December 15, 2024

AJ was very friendly and helpful when I brought in my Santa Fe for new brakes. More

by Rmplotkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

December 14, 2024

Since the moment I walk to the service desk I was welcome and served by Marvin Arita. Marvin took excellent of my problem and handle the process in a very informative and diligent way. Marvin kept me updated More

by Diana Viloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin. Arista
Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Diana, for your business and this review. We're happy to hear that Marvin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

December 14, 2024

Service advisor was professional and courteous. Assisted in obtaining a rental car. The service technician found the problem and corrected it in a timely manner, Overall a satisfactory experience More

by GPS.886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

December 14, 2024

Arrived 40 minutes before closing with a screw in my tire. It was replaced with a new tire and out within 30 minutes. I appreciate the customer service I received all done with a smile. I was very pleas More

by tfergy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

December 14, 2024

It is convenient for me to use the service from you, however often there is lack of report during service, which results me just sitting. More

by ike9chang
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

December 13, 2024

Great customer service team, they provided all the necessary information that you need about your vehicle. More

by Orkisha M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, Rico
Dec 13, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Orkisha, for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

December 13, 2024

Scheduling my appointment online was very easy and the wait time for my service at the dealership was reasonable. The service managers were professional, honest and friendly. I would highly recommend Hyun More

by Typefast2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

December 13, 2024

Anthony was great, as always! Great service every time I visit when Anthony is my advisor. More

by PRIOR.HEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Heather, It's great to hear that Anthony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

December 13, 2024

Service department staff was amazing. Especially Saleena and Sarita . Please forgive me on spelling. We are from out of town. My engine failed. Those two had me locked in the system by 7 More

by ashleybattani@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena Crespo
Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much, Ashley, for your kind words for Saleena and Sarita and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager