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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,635 Reviews

1,635 Reviews of Hyundai of Wesley Chapel - Service Center

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July 02, 2025

Anthony’s customer focus is outstanding. I truly appreciated him taking time to explain the work that needed to be done and give me the information for recommendations from the service team. More

by ANDREA_LEE_SIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 02, 2025

Huge ripoff. This dealership will do anything to rob you blind. $360 for a diagnostic report is ridiculous More

by etoribio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur "AJ" Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

I have only dealt with the dealership on a service level but its been good. More

by bcurran4
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worrell
Jul 02, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 02, 2025

My service writer Nico was amazing! He went above an beyond to get my vehicle serviced quickly. He worked with Hyundai to make sure all my warranty issues were covered. More

by CSCHOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nico)
Jul 02, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

July 02, 2025

AJ was very detailed and what needed to happen with our car. He was very thorough with describing it to myself as well as the person working on the car and very helpful in getting me a ride back to my hous More

by tispiz
Recommend Dealer
Yes
Employees Worked With
AJ
Jul 02, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

July 01, 2025

We waited over an hour for a recall I was submitted an email about and then after the waiting the agent stated my car doesn't qualify for this recall. I asked why and he said that I bought my car in Puert More

by FELINA1978
Recommend Dealer
No
Jul 04, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

July 01, 2025

Very helpful and professional. Took my car in for maintenence without an appointment near closing time. More

by Yflyhigh1
Recommend Dealer
Yes
Employees Worked With
AJ
Jul 01, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 01, 2025

Service Department was knowledgeable and courteous. There was a slight hiccup with the service being accomplished that day but service rep remedied the issue quickly. More

by AUGIEROD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

June 30, 2025

AJ took care of things and kept us well informed . . we were in and out with no complications More

by RUSHROCKET2WIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with AJ and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

June 30, 2025

Every one is personable and communicate well about the service to be performed on the car. More

by Cathybain10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager