Hyundai of Wesley Chapel - Service Center

I had a 2 pm appointment. It took a full 2 hours to do a oil change and a tire rotation. UGH. I couldn't return to work. It was to late. It took a full 2 hours to do a oil change and a tire rotation. UGH. I couldn't return to work. It was to late. More

As always, service was done well, good communication, and customer service was great. I would recommend Hyundai of Wesley Chapel to anyone. customer service was great. I would recommend Hyundai of Wesley Chapel to anyone. More

Service has been historically slow for me there and last visit the rep tried to tell me I needed many things I had already had done because they didn’t look thoroughly at my records. This last visit was a w visit the rep tried to tell me I needed many things I had already had done because they didn’t look thoroughly at my records. This last visit was a welcome change with Brianna reading my records properly and service proceeding more quickly than I’ve experienced since I got this vehicle late 2018. More

Service was great compared to the last one. I look forward to the next one I look forward to the next one More

Brought my Gensis G80 in for recall and service. When I got home I noticed that the protective cover under the car was hanging. So I went back the next day and they could not get me in withing the a When I got home I noticed that the protective cover under the car was hanging. So I went back the next day and they could not get me in withing the available time I had. I returned on Saturday and they supposedly fixed it. Sunday as I am approaching my car I see something underneath. I lay on the ground to see what it was, the front part of the undercarriage if hanging and to make matters worse I realize all of the clips in the front of the undercarriage to the bumper of the car are missing! Score updated to 5 stars, the dealership replaced all of the missing clips and fixed the undercarriage the next day. This was a hiccup, I have had many great experiences with them over the past 7 years of service. Also keep in mind this was cosmetic issue. The repairs and service performed by the techs have been stellar. More

Saleena was wonderful and helpful. As soon as I pulled into the dealership, she was right there to walk me through the process. I haven’t seen the dealership since the remodel and it l As soon as I pulled into the dealership, she was right there to walk me through the process. I haven’t seen the dealership since the remodel and it looks very well put together. The waiting area for the oil change was comfortable and staff kept you up to date on everything. More

Great service and handled in a short time. Had my car back in 1 hour and 15 min Had my car back in 1 hour and 15 min More

Good prompt service that addressed all my issues my service advisor was great and helpful service advisor was great and helpful More

This is the first time I brought my vehicle to this dealership and its impressive that it is well kept. The staff are very courteous and professional. Keep it up! dealership and its impressive that it is well kept. The staff are very courteous and professional. Keep it up! More

Do good work, friendly and curtious workers . Taking me back home, and picked me back up, after I dropped off my vihecal Taking me back home, and picked me back up, after I dropped off my vihecal More