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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,101 Reviews

1,101 Reviews of Hyundai of Wesley Chapel - Service Center

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October 01, 2023

Wonderful service. Everyone is very nice and welcoming. They made sure I was comfortable and answered all of my questions so I had nothing to worry about or any concern More

by SAVBAKER2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

October 01, 2023

Like the service app, keeps you informed of ever step along the way when your waiting for completion of the job… More

by Randye04
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

October 01, 2023

Great services and I will be back. Thank you for making this experience so nice. More

by coreen.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Coreen, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 01, 2023

A J was superb. Went out of his way to get everything done on a very busy day. More

by DONAR4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 01, 2023

I actually liked the previous lobby better while waiting. It felt more welcoming and convenient to watch tv. The current chairs are super uncomfortable. Please bring back the soda machine. More

by ROXY331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us, Roxy. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 01, 2023

Very easy to work with and no pressure. They clearly just want to give you their best deal. More

by MARK.SMITH0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Yates
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thanks, Mark. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 01, 2023

The service was quick the only this is that they did not put the service reminder on my windshield and Anthony told me they do not put them on anymore .I think you should give the customer that choice .he w More

by DATINNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words for Anthony, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 01, 2023

Good customer service nice waiting area. Comfortable convience, fast service. To bad you had to charge more for an oil change. More

by WOOD.CROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 30, 2023

Antonio did an excellent job of keeping me informed about the work I was having done. You're fortunate having him represent you. More

by MARTHEENAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Oct 01, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words for Antonio, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 30, 2023

Was a little disappointed that I had a 9:30 AM appointment, but was not helped until almost 9:50 AM…. The service we received was very good except we had to put the spare tire back and it’s origin More

by redbomber11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Oct 01, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We apologize for the wait and will share your comments with the team. We look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

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