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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,101 Reviews

1,101 Reviews of Hyundai of Wesley Chapel - Service Center

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October 05, 2023

The moment we arrived we were greeted by our service advisor whom was very knowledgeable and professional. More

by jonathan.steed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Garcia
Oct 06, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Jonathan, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 05, 2023

I did not purchase my vehicle here, but I took it in for service on recalls, and for an oil change and tire rotation. They did not have the part for one of the recalls so I had to return, but the service wa More

by mkuzniewski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
Oct 06, 2023 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

October 05, 2023

Great service will come back have brought at least 6 cars from this dealership keep up the good work More

by VALERIE-ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
Oct 06, 2023 -

Hyundai of Wesley Chapel responded

Thank you, Valerie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 03, 2023

I appreciated the courtesy wash and vacuum. The repair was completed same day which was awesome More

by STEF.BLOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Hyundai of Wesley Chapel responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

October 03, 2023

The staff was helpful and maintenance was completed in a timely manner. Service technician followed up with text and phone call with information on maintenance repairs in a timely manner also. More

by TOMORALPINTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Hyundai of Wesley Chapel responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2023

Last time for service work I took my Santa y to Courtesy Hyundai of Tampa, at my appointment time I was early and told 2-3 hours. Well 4 1/2 hours later they told me another 1/2 hour. All for an oil change More

by JIMMYTHEFOX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Hyundai of Wesley Chapel responded

Hi, thank you so much for your review! It was our pleasure to assist in any way we could! Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2023

Good service but it takes too long for an oil change,it took two hours this time, some employees are friendly, some not at all, I like the quality of the work, thanks. More

by AMITYPA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
Oct 04, 2023 -

Hyundai of Wesley Chapel responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

October 02, 2023

Very efficient and polite staff no unnecessary delays Have refreshments water and coffee at the lounge too More

by okinghar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 02, 2023

Lamar has always been very professional and helpful when ever I have to bring my car in for service More

by SUP2332000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Oct 03, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 02, 2023

Took care of all our standard maintenance plus warranty maintenance with a High level of professionalism! More

by JWORSDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager