Hyundai of Wesley Chapel - Service Center

Everyone at the dealership kept me informed, and made sure I had a great experience. sure I had a great experience. More

My Representative Selena, immediately called me to verify the repairs that I needed. Within the hour, she text me with additional maintenance that needed attention and gave me each job with the price. the repairs that I needed. Within the hour, she text me with additional maintenance that needed attention and gave me each job with the price. After responding to her text, I received a call in another hour that my car was finished and ready for pick up! She also made sure that I received my Senior discount ❤️. Selena was very professional and kept me informed at all times. I will highly recommend Wesley Chapel Hyundai to my friends. A new Hyundai is in my near future, which I will be buying from Wesley Chapel Hyundai. More

My issues were quickly resolved. My service manager provided timely updates and was there to answer my questions. My service manager provided timely updates and was there to answer my questions. More

I had a 2 pm appointment. It took a full 2 hours to do a oil change and a tire rotation. UGH. I couldn't return to work. It was to late. It took a full 2 hours to do a oil change and a tire rotation. UGH. I couldn't return to work. It was to late. More

As always, service was done well, good communication, and customer service was great. I would recommend Hyundai of Wesley Chapel to anyone. customer service was great. I would recommend Hyundai of Wesley Chapel to anyone. More

Saleena was wonderful and helpful. As soon as I pulled into the dealership, she was right there to walk me through the process. I haven’t seen the dealership since the remodel and it l As soon as I pulled into the dealership, she was right there to walk me through the process. I haven’t seen the dealership since the remodel and it looks very well put together. The waiting area for the oil change was comfortable and staff kept you up to date on everything. More

Brought my Gensis G80 in for recall and service. When I got home I noticed that the protective cover under the car was hanging. So I went back the next day and they could not get me in withing the a When I got home I noticed that the protective cover under the car was hanging. So I went back the next day and they could not get me in withing the available time I had. I returned on Saturday and they supposedly fixed it. Sunday as I am approaching my car I see something underneath. I lay on the ground to see what it was, the front part of the undercarriage if hanging and to make matters worse I realize all of the clips in the front of the undercarriage to the bumper of the car are missing! Score updated to 5 stars, the dealership replaced all of the missing clips and fixed the undercarriage the next day. This was a hiccup, I have had many great experiences with them over the past 7 years of service. Also keep in mind this was cosmetic issue. The repairs and service performed by the techs have been stellar. More

Great service and handled in a short time. Had my car back in 1 hour and 15 min Had my car back in 1 hour and 15 min More

Service has been historically slow for me there and last visit the rep tried to tell me I needed many things I had already had done because they didn’t look thoroughly at my records. This last visit was a w visit the rep tried to tell me I needed many things I had already had done because they didn’t look thoroughly at my records. This last visit was a welcome change with Brianna reading my records properly and service proceeding more quickly than I’ve experienced since I got this vehicle late 2018. More

Service was great compared to the last one. I look forward to the next one I look forward to the next one More