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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,101 Reviews

1,101 Reviews of Hyundai of Wesley Chapel - Service Center

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October 12, 2023

My appointment started on time and the people were all very courteous. I was kept informed about the progress made on my car. Snakes were minimal More

by cheeky878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 12, 2023

They were quick and easy , super kind and were able to take me in earlier! More

by cabl03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 12, 2023

AJ took care of my Tucson on 10/11/23 for the 60,000 miles service. After the receiving and inspection AJ explained clearly what needed to be done and how much it will cost. AJ was knowledgeable. He i More

by msaadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words for AJ, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

Oct 14, 2023 -

msaadi responded

Well deserved You’re welcome

October 12, 2023

Antonios was great & his service manager went above and beyond to make sure that I was taking care of! Highly recommend this dealership! More

by RHONDA.ABDALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
Oct 13, 2023 -

Hyundai of Wesley Chapel responded

Thanks, Rhonda, for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 12, 2023

I called in without an appointment, from another city. They were able to get my daughter worked in as a same day as a drop off and we got our car back next day! Jizuette was very helpful on the phone and More

by drsandy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jizuette
Oct 13, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 11, 2023

Selena was very professional, helpful, and pleasant Hopefully at my next visit I'm fortunate enough to work with Selena again More

by Teeford1227
Recommend Dealer
Yes
Employees Worked With
Selena
Oct 11, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Selena met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

October 11, 2023

Getting better since the remodeling. . just don't expect Lexus service lol..... they upsell on the phone app now.. funny stuff.. More

by Joe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Hi Joe, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2023

Great team and fast service. Scheduling, check-in, follow-up and pick up was seamless and simple. More

by rodrigo.contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen, Jose Gesmondi, Larry Rosecrants
Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Hi Rodrigo, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2023

I was helped by Saleena, not Brianna. Saleena was fabulous. The entire visit was great, start to finish More

by TAMPADZNOLE
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Austin, thank you so much for your review! It was our pleasure to assist in any way we could! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2023

Very fast and had great communication throughout the whole process, for sure would recommend to others More

by Cb00000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Hi there, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

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