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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,101 Reviews

1,101 Reviews of Hyundai of Wesley Chapel - Service Center

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October 13, 2023

Really good customer service, the attention was exceptional everyone is really nice they helped me and answer all my question . More

by Zaidelin Marron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

We Had a great experience at the Wesley Chapel Hyundai dealership we brought our vehicle in for service and AJ was great. More

by r.francis33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with AJ and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Very friendly staff. Pleasant waiting area with snacks and coffee. Spoke with my sales person who answered a few of my questions too. More

by Sandra_dee54
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen greeted me for my service and was very pleasant.
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Very professional and caring of my safety when they realized an issue with the seat belts had happened and they had me in a rental and I didn’t even have to ask. I will always do any service needed a More

by SPZ1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Parnell, Christopher Yates
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 13, 2023

These folks are helpful, knowledgeable, competent, and just flat out NICE. They’re upfront about costs, and absolutely fair. I trust them. I like my Hyundai but I know that when you buy a car, you’re get More

by MBCOATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Everything was done for my 1st service. All my questions were answered. Everyone was very nice, respectful and friendly. More

by Katmoore318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

I had a great experience at Hyundai of Wesley Chapel. I brought my Sonata in with a flat tire and Lamar Browne was my advisor that day. Lamar was great to work with. He was truly my advisor in helping me More

by HONEYCCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind words for Lamar and for this review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Our salesman Robb was wonderful. He knew every detail about our new vehicle, and gave us a Thorough tutorial More

by TRUBELMTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Ortolano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown, Tyler Carr
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Congratulations on your new vehicle and thanks for sharing about your experience with Robb here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 12, 2023

The service department is by far the best I have ever experienced anywhere. That's why we drive from Lakeland to Wesley Chapel to get our Hyundai Sante Fe serviced. Keep up the good work!!!! More

by GOLF0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

October 12, 2023

Lamar did a good job getting me checked in and answering all my questions. Thank you. More

by weslingk69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
Oct 12, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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